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Hi,
having installed system mechanic seven and then removed from add/removal program have left over error which shows when booting up computer. This error is between Windows & Welcome screen the message says: Iolo System Mechanic boot -- time defragmentation V 7.5
(C) 2004 -- 2007 Iolo technology,LLC.
All right reserved
press any key to abort

when comply with this request the boot up continues, however, believe this screen may be a Registry error???? Would appreciate if anyone can tell me how to remove. Thanks

57 replies

by jrgod

Having reinstalled and disabled any boot-time registry defragmentation thence uninstalled;now have further message:"aborted,error-Getconfigurationdata"

Any further ideas-cannot find anything on iolo support site???????????????

thanks.John

by rob miners

Go to Start Run in the Open box type in secpol.msc
Navigate to Local Policies and Security Options. Scroll down to Interactive Logon: Message text for users attempting to logon. Right click on it and select Properties. If there is anything in the Text Box delete it.
Interactive Logon: Message title for users attempting to logon. Do as above.

keep us informed. ;)

by jrgod

Appreciate your help in trying to resolve this problem however, typed in run:secpol.msc and message came up:Windows cannot find secpol.msc make sure you typed typed the name correctly,and then try again,to search for a file check the search button and then click search. Have tried both to no avail. Running(OS-XP home).

Thanks, John

by jrgod

Have already manually deleted registry/programmes of mechanical system 7 and still that screen remains.Thanks info re microsoft will try there forum to see if they can resolve.
However if you have any further thoughts would appreciate.

Thanks again

by computercookie

Just a guess, turn off system restore and reboot? This should hopefully remove any persistent registry files!!!

by jrgod

Have deleted all registry/programe files pertaining to System Mechanical 7 !!!

Appreciate any other suggestions-thanks

john

by older mycroft

You have deleted all references for System Mechanic.

Have you checked for all references to [u]Iolo Systems[/u] ?

You have to check for references to both the Product and the Maker. ;)

by older mycroft

You have deleted all references for System Mechanic.

Have you checked for all references to [u][b]Iolo[/b][/u] ?

You have to check for references to both the Product and the Maker. ;)

by computercookie

Just a guess, turn off system restore and reboot? This should hopefully remove any persistent registry files!!!

by rob miners

your Event Logs around the time that you logon and see if you can get an Error number.

by rob miners

Go to Start Run in the Open box type in services.msc and press Enter.
In the right hand pane scroll down to both of these Services if they are still there. You will need to disable them by right clicking on them one at a time, by selecting Properties and then selecting Startup type equals Disabled. Restart the PC for the changes to take effect.

iolo FileInfoList Service

iolo System Service

< nearly stuffed up >

by jrgod

did what you requested and restarted the PC but still that screen appeared.
Have sent you an e-mail regarding 'eventvwr.msc/s' and AutoRun.
Would appreciate your input/direction in how we should tackle the AutoRun part as apparently no help directions.
Thanks and regards

by rob miners

it is easier.

Click on Start, Run and type in msconfig and press Enter. Select the Services Tab. Down the bottom you will see a Box next to 'Hide All Microsoft Services' click on the Box and then unselect the two iolo entries in the list on the Services Tab. Click Apply, Close you will be asked to Restart.

Let us know if this helps.

by rob miners

sorry about that eventvwr.msc /s should read

eventvwr.msc

Untick those two entries and click on the the Save Button which is the Floppy Icon top left.

Restart the PC.

Did you stop those two Services.

Keep us posted.

by rob miners

Have you used Registry Mechanic to clean it up. Try stopping Registry Mechanic using Autoruns in Startup if it has a tick.

You have installed System Mechanic which is a Registry Optimiser over Reg Mechanic which is a Registry Optimiser. I really don't think that there will be a problem with Ccleaner. In my humble opinion I would have Ccleaner installed instead of the other two.

What was the problem with the PC before installing this Sofware.

Did you enable any Automated Tasks in System Mechanic. If so navigate to this Key if it is there and delete it by right clicking on them and selecting Delete and Yes. EG: Tool

HKEY_LOCAL_MACHINE\SOFTWARE\Iolo\System Mechanic\Available Tools\Tool

There is no reference found for Iolobtdfg.

avast! Virus Cleaner - free virus removal tool: http://www.avast.com/eng/avast-virus-cleaner.html

Spybot - Search & Destroy Update it: http://www.safer-networking.org/en/download/index.html

Download avast! and Spybot and run these two programs in Safe Mode. Turn off System Restore and turn it back on when you are finished.

If all of this doesn't solve the problem have your XP CD handy and type in sfc /scannow in the Run Box.

by jrgod

Re registry mechanic not itemised in start-up of AutoRun, in implementing system mechanic/registry mechanic thought that they would speed up my computer and fix the registry re uninstalled/temporary files.

Have now installed Ccleaner and run accordingly, notice in Ccleaner -- Startup under tools (enabled -- yes, key -- HKLM: run, program -- NWEReboot, File-blank), could this mean that I could delete this item and may be the screen between Windows and welcome will disappear?????!!

Went into the registry as suggested and deleted all the tools under available tools system mechanic, unfortunately that screen between Windows and welcome is still there.

Utilised avast virus cleaner (closing down system restore as suggested) and no viruses found on my system, believe PC tools Spyware Doctor far inferior than spybot and; as none of this resolved the problem tried the ace in the hole my XP - home CD and typed into run box (sfc /scannow) and promptly told:" error message unable to find sfc/scannow".

Appreciate your help on this in trying to resolve this matter.

Kind regards,

John

by ic-it

Although True Blue is also spot on with the services info.
Autoruns should show you exactly where the launch is coming from and will also allow you to remove it.

by rob miners

View the event logs to investigate errors.
To do this, follow these steps:
1. Click Start, click Run, type eventvwr.msc /s in the Open box, and then press Enter.

< add a link to Autoruns >
Good idea from bwilmot here is the link.
Save it to your desktop and run it. Read the Help file for instructions.

http://live.sysinternals.com/autoruns.exe

by jrgod

Thanks, have deleted all registry items pertaining to Iolo and have also deleted the same from C. Drive -- programs. Am at a loss as to why this screen persists in showing up between Windows and welcome screens. Would appreciate any help that you can give regarding this matter.

Thanks and regards.

by jrgod

Did as you suggested however to no avail as no iolo entries in the list.

Thanks and regards

by computercookie

as previously suggested?

If haven't I suggest you post back and someone can tell you were to download the programs and what to do!

by jrgod

Do not know what I am looking for??? appreciate direction please.

Thanks & regards

by computercookie

I'd suggest you post a specific question re Autoruns, and get someone more qualified than I to assist you.

This is a MS program but it doesn't install on your system.

by rob miners

Untick those two entries that you PM'd me and click on the the Save Button which is the Floppy Icon top left. Close out of the program and Restart the PC.

When you are in Event Viewer look at the log files for Errors at the time that you startup the PC. They will have an Event ID: and some information if you can find the Event ID: and post it, it may help.

Also download and install CCleaner to tidy up your Registry. When you first open Ccleaner you will have an option to Analyze or Run Cleaner, your choice after checking the left Pane and making your choices. If you scroll down you will see a greyed out box that has Advanced next to it. Left click on it and keep pressing OK to all of the responses. I normally Untick Windows Log Files as they may come in handy.

Backup the Registry as you go along, rescan again and again saving as you go until there are no errors left.

You don't have to install all of the add ons or shortcuts.

http://www.ccleaner.com/download

I hope that this is a bit clearer :)

by jrgod

Have been able to untick Iolo incinerator (HKLM/software/Windows/current version/Shell extension/approved) and save however, when come to Iolobtdfg (HKLM/current control set/control / session manager/boot execute) have been unable to untick and subsequently has produced four copies of the same with the boxes unticked??.

Re event viewer under applications/systems and number of errors which don't know if they pertain to when I boot up, however, will endeavour to copy and send you those errors.

Re CCleaner(Registry) have already a Registry cleaning tool (PC tools registry mechanic) which appears to be very efficient, therefore reluctant to put another system on my computer for Registry cleaning. Any thoughts on the matter!!

Thanks and regards

by jrgod

Have been able to untick Iolo incinerator (HKLM/software/Windows/current version/Shell extension/approved) and save however, when come to Iolobtdfg (HKLM/current control set/control / session manager/boot execute) had been unable to untick and subsequently has produced four copies of the same with the boxes to unticked.

Re event viewer under applications/systems and number of errors which don't know if they pertain to when I boot up, however, will endeavour to copy and send you those errors.

Re CCleaner(Registry) have already a Registry cleaning tool (PC tools registry mechanic) which appears to be very efficient, therefore reluctant to put another system on my computer for Registry cleaning.

Thanks and regards

by rob miners

a space is needed between sfc and the forward slash. :)
Try that and let us know what happens. ;)

by jrgod

Complied with your request of the space between sfc /scannow in run box, ran the scan and came up with' Windows file protection' which duly scanned all original versions of Windows; then flashed off and consequently exited the Windows CD.

Perhaps you can give me some information regarding Ccleaner -- tools -- Startup -- whereby enabled states -- yes, key -- HKLM: run, program -- NWEReboot, File-blank, does this mean that I can delete this item and may be the screen between Windows and welcome will disappear??????.

Thanks and regards,

John

by rob miners

Registry Mechanic, restore the Registry prior to loading System Mechanic. That should fix it. ;)

by jrgod

Re sfc /scannow ran this through run box and put original windows XP home cd into dvd optical drive which came up with windows file protection-scanned and flashed off.

Noted when started computer this morning that the screen between Windows and welcome has now further wording ' please wait...... after aborted ' getconfigurationsdata'. Presume we are now making progress but still that screen persists.

Thanks and regards,

John

by Former member

This article applies to:
iolo AntiVirus
iolo Personal Firewall
System Mechanic 7 Professional
A thorough uninstall is a manual removal of all registry data and other application-related information that may be left on the system following an automatic uninstall. This type of process is occasionally required when troubleshooting a corrupt installation or reinstalling a related product.

Before beginning the uninstall process, right-click the corresponding icons located within the Windows system tray to exit iolo AntiVirus and iolo Firewall and to close the System Mechanic 7 Popup Blocker, System Guard, System Health alerts, and any scheduled maintenance.

WARNING: Using the Windows Registry Editor incorrectly can cause serious problems and may result in an inoperable operating system. Use Registry Editor at your own risk and discretion.

Step 1. Uninstall System Mechanic 7 Professional

1. Uninstall System Mechanic 7 Professional using the Add/Remove Program function in the Windows Control Panel and restart the
computer as prompted.

2. Click the Windows Start button.

3. Click Run.

4. In the Open: box, type ?regedit?.

5. Click OK.

6. On the left, expand the folder HKEY_CURRENT_USER and then expand Software.

7. Navigate to the Software\iolo\System Mechanic 7 folder.

8. Right-click on the System Mechanic 7 folder and select Delete.

9. Click Yes to confirm the deletion.

10. Close the Registry Editor.

11. On the Windows desktop, double-click on the My Computer icon and navigate to your Local Disk (Usually the C: drive) then Program Files\IOLO\System Mechanic Professional 7.

12. Right-click on the System Mechanic Professional 7 folder and select Delete.

13. Click Yes to confirm the deletion.

14. Close all open windows and restart the computer.

To download gp here:
http://www.iolo.com/customercare/kbarticle.aspx?id=KBA-01366

Please post back if you have any more problems or questions.

by jrgod

Thanks for your kind assistance however, utilised system mechanic 7 and we have progressed through the registry/program files deleating everything regarding Iolo. However, note in registry editor ' HKEY_LOCAL_MACHINE' under software -- Iolo -- system mechanic 7 shows the following files: available tools, defrag, disk defrag, disk medic, general options,+ system guard, tray notify. Am unsure whether I can delete any of these items from registry -- appreciate your advice.

thanks and regards

by Former member

You can delete these files. As long as these logs are in/under the "system mechanic 7" folder then you should be ok to delete these files. But make a FULL backup before hand just in case. The info that i gave you i have not tested myself, just got it from books that relates to the registry. Hope all goes well.

Please post back if you have any more problems or questions.

by jrgod

Would like to comply with your request however, had a blue screen and was unable to boot up computer; therefore took back to computer technician who restarted my system and this screen came up then, he tried all known ways/Internet and still the screen persisted. So this is why I contacted TechRepublic forum for help!!

I do not want to go down the line with regards to clearing all my data and reinstalling Windows, have too much data/programs and in the past when have had a hard disk crash have managed to restore most of those programs/data to the new disk. So if this is the only way we can fix this situation, then I'll just have to live with that screen!!

Thanks and regards,

John

by rob miners

reinstalling windows. Before you use these Registry Fixers you should Backup with thier Backup Utility in case something goes wrong.

All that I have suggested is using Registry Mechanics Restore from Backup Utility to Restore your Registry to an earlier time.

Its your call.

by jrgod

Carried out Full Scan as suggested and backed up Registry, however, still have that pesky screen between Windows and welcome. Think we have just about cleaned up all items/registry/programs regarding system mechanic 7!!!

Appreciate any further help regarding this problem.

Kind regards,

John

by rob miners

Untick the Use Fast User Switching check box if it is turned on. If its not turn it on and restart the PC. Go back in and turn it off again and restart the PC.

1. Log on to the computer as an administrator.

2. Click Start, click Control Panel, and then click User Accounts.

3. Click Change the way users log on or off.

4. If it is not already selected, click to select the Use the Welcome screen check box.

NOTE: The Use Fast User Switching check box is unavailable until you click to select the Use the Welcome screen check box.

5. Click to select the Use Fast User Switching check box, and then click Apply Options. Quit the User Accounts tool.

< stage two >

1. Log on to the computer as an administrator.

2. Clear all of the Event Logs.

To clear the event log, select action and click on clear all events. You do not need to save the event log before clearing. Do this for each log, including Application and Security.

by jrgod

Complied with the first part of your longshot and turned off "fast user switching check box", however when came to stage two could not find 'event logs' although on control panel clicked on administrative tools and found the "event viewer" shortcut 2KB -- clicked on this and then on action and did not find " clear all events"; although in event viewer box there was application, security, system and Internet Explorer but was unsure whether to delete these, so then closed and went out of administrative tools and closed control panel.
Would like some assistance in regards to event logs (where to find/delete).

Appreciate your assistance in resolving this pesky screen.

Kind regards,

John

by rob miners

Click Start and right click on My Computer and click Manage

Click on the + sign next to Event Viewer to expand it.

Left click on Application to highlight it. Left click on Action on the top Menu and click on clear all events.

Left click on Security to highlight it. Left click on Action on the top Menu and click on clear all events.

Left click on System to highlight it. Left click on Action on the top Menu and click on clear all events.

by jrgod

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:39:48 AM, on 9/07/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\ThreatFire\TFService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Ahead\Nero BackItUp\NBJ.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\MasterCard\MasterCard Wallet\ewallet.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Downloads\Hijack This v2.0.2\hijackthis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.ninemsn.com.au/0SEENAU/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.ninemsn.com.au/0SEENAU/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.webshots.com/r/internal/start/client/RAND
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.ninemsn.com.au/0SEENAU/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo!7 Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Webshots Toolbar - {C17590D2-ECB4-4b15-8820-F58798DCC118} - C:\Program Files\Webshots\WSToolbar4IE.dll
O3 - Toolbar: Yahoo!7 Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [ClamWin] "H:\PortableApps\ClamWinPortable\ClamWin\bin\ClamTray.exe" --logon
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /QS
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: MasterCard Wallet.lnk = C:\Program Files\MasterCard\MasterCard Wallet\ewallet.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &MasterCard Wallet - C:\Program Files\MasterCard\MasterCard Wallet\launch.htm
O8 - Extra context menu item: &Webshots Photo Search - res://C:\Program Files\Webshots\WSToolbar4IE.dll/MENUSEARCH.HTM
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper200711281.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1189654277765
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1198795851671
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 9986 bytes

by rob miners

just realised that you didn't get back to me when I originally asked you to check the Event Logs. Can you check them now and post any Error Numbers.

HJT Log looks OK to me. Though why anyone would need 3 Toolbars or any at all for that matter.

Uninstall them and do a restart. you can add them back later. .

by rob miners

Open regedt32 and locate

HKEY_LOCAL_MACHINE\System\ControlSet001\Control\Session Manager\Boot Execute

and note the value of the key.

It should be a Multi-String Value and look like this:

BootExecute REG_MULTI_SZ autocheck autochk *

http://technet.microsoft.com/en-us/sysinternals/bb897447.aspx

Better still try this.

Monitoring Registry Activity During the Boot Process

Published: November 1, 2006

Using the Boot Logging Feature

To use Regmon's boot logging feature simply select the "Log Boot" menu entry ( under Edit on the File Menu ). Regmon will indicate that starting the next time the system boots Registry activity will be monitored and recorded to a log file named REGMON.LOG in your system root directory ( c:\windows ). When you make this selection Regmon configures itself as the very first driver to initialize in the system, enabling it to capture the Registry startup activity of all other device drivers and services, including critical boot drivers such as SCSI miniport drivers and boot file system drivers.

Regmon stops recording to the log file when you start the Regmon GUI ( I suggest you run Regmon as soon as you are able as it creats a large file ), and it will only log a single boot. Logging is therefore also stopped when the system shuts down, unless you have re-enabled boot-time logging for the subsequent boot. The format of the log file is the same tab-delineated text as a standard Regmon output file that can be viewed with any editor.

Before you use the boot-logging feature you should ensure that there is ample free space on your system drive. Capturing Registry activity from startup to shutdown on an NT 4.0 system will generate a log file with 90,000-120,000 records (7-10 MB in size), whereas an identically configured NT 5.0 system (Beta 2) will generate 140,000-160,000 records (15-25 MB's of log data). If Regmon fills the disk while writing to the log it will truncate the log file and leave a message in it indicating that the disk did not have enough free space. Regmon aborts logging and cleans up the log in such cases so that lack of disk space will not prevent a successful boot.

Examining a Registry Activity Log

The first 5,000 to 10,000 records in a Regmon log file will be the result of boot and system driver initialization. An interesting observation that can be made by comparing a NT 4.0 log to an NT 5.0 log is that its very clear that Microsoft has been thinking about adding plug-and-play capability to NT for several years. The Registry activity for non-plug-and-play device drivers (which are classified as legacy) is virtually identical on the two operating systems. The differences are subtle, but both record the initialization of legacy devices under the Registry key HKLM\System\CurrentControlSet\Enum\Root. NT 5's plug-and-play documentation indicates that this key records the recognition of legacy devices by the system legacy device enumerator: Root.

The major difference you'll see between NT 4 and NT 5's device initialization activity is the presence in NT 5 of devices that are not legacy, and that have been identified by bus enumerators. For example, on a sample IDE system the key that the ATAPI device information was placed under by NT 4.0's legacy enumerator is HKLM\System\CurrentControlSet\Enum\Root\LEGACY_ATAPI. On the same system running NT 5 the ATAPI's enumeration key is HKLM\System\CurrentControlSet\Enum\PCIIDE\IDEChannel\1&0, indicating that the PCI IDE bus enumerator recognized the IDE drives.

There are a number of Interesting things to look for in Regmon log files. One is evidence of drivers checking for their configuration parameters. For instance, search for NtfsDisable8dot3NameCreation and you'll have found NTFS checking its compitability flags, all of which are documented in the Windows NT Resource Kit. In some cases you might uncover undocumented parameters, especially for third-party drivers and services.

After you pass the point in the log where boot and system driver initialization is complete you'll begin to see records created by the smss.exe process, which is called the Session Manager. Session Manager is the first user-mode process launched during a boot. You'll see it immediately check to see if there are any rename operations it should perform before the system is up and running by looking at the value HKLM\System\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations. Next you'll see it determine what DOS device mappings it should create (e.g. COM1, LPT1), what environment variables are defined, what DLL's it "knows about" (standard DLLs in the system32 directory), and which protected subsystems it should start (e.g. OS/2, POSIX).

Session Manager typically launches Chkdsk (autocheck.exe), which is specified in the Session Manager's BootExecute value along with direction to run other boot-time native applications. After Autocheck finishes Session Manager starts Winlogon and the Win32 subsystem (CSRSS.EXE). Both of these generate interleaved Registry accesses as they start up concurrently. Winlogon can be seen querying the .Default key's display settings, including colors and mouse settings under HKU\.Default\Control Panel. The .Default key's contents are user preferences that are active when no one is logged in, and Winlogon uses them for the screen on which it displays the logon dialog box.

Winlogon also starts the Local Security Authority Subsystem (LSASS), which it's directed to by the Registry value HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\System. Search for "Security Packages" and you'll see LSASS checking for what security DLLs it should load. Search for HKLM\Security to see how LSASS reads policy, account, group and password information from the SAM and SECURITY Registry hives. To see where Winlogon determines where to load your user profile from as you login search for "Profilelist".

A particularly interesting part of a log is where the Service Control Manager (services.exe) begins to access the Registry. The Service Control Manager (SCM) is started by Winlogon, and SCM is responsible for starting all auto-start drivers and services. The SCM can be seen querying every key under HKLM\System\CurrentControlSet\Services looking for such drivers and services (they have Start values of 2). After they have all been started, SCM begins creating a new control set and copying the settings under HKLM\System\Clone to the new set. The Clone key (search for "\clone"), which is inaccessible from Registry editors, is a copy of the control set (CurrentControlSet) that was made very early in the boot. Search for the first occurrence of "Select\LastKnownGood" to view the record of the SCM setting the LastKnownGood to point at the copy of the Clone key when it has finished copying it. This is the point when the boot is considered successful - up to that point any boot failures due to a mis-configured control set might be avoided by choosing "last known good" during a reboot. Contrary to some articles on the Registry the "last known good" copy of the Registry only contains the control set, and not the entire Registry - this is confirmed by a Regmon log.

If you have Explorer as your shell you can examine the Registry accesses it performs as it starts up when you log in. The system tray process, systray.exe, also makes an appearance in the logs, as do a number of other support processes, including userinit.exe, the print spooler (spoolss.exe), the RPC subsystem (rpcss.exe - you can see it query RPC interfaces under HKCR\Interface), and any other applications or services that your configuration launches.

A trace that goes through shutdown will show that the last Registry activity performed is by Winlogon, which performs relatively few operations while closing down.

I've only provided a tour of the major high-lights you'll find when you peruse a Regmon log file, but I hope to have provided you enough of a road map to guide your own trek through the Registry tracks made during a system boot.

Implementation Details

The modifications necessary for Regmon to be able to log a boot process were relatively few. First the Regmon GUI always copies the driver to the \system32\drivers directory when starting so that it will be there in the case that it should be configured as a boot driver. If the "Log Boot" menu option is enabled when the GUI is exited, Regmon modifies the Registry key of its driver, HKLM\System\CurrentControlSet\Services\Regmon, so that the driver will be the first device driver to initialize. It ensures that its first by setting its Start value to SERVICE_BOOT_START, its Group to "System Bus Extender", and its Tag to 1. If "Log Boot" is not enabled when the GUI is exited Regmon deletes the driver image from the system32\drivers directory before terminating.

When the system reboots and the Regmon driver initializes, it reads its own Start type value from the Registry. If the Start type is SERVICE_BOOT_START Regmon knows that it should record Registry activity during the boot, but it sets the Start type to SERVICE_MANUAL_START so that if the system reboots it won't start again.

Regmon cannot simply open a file when it initializes during a boot and begin logging to it because file I/O is not permitted until after all boot drivers have initialized. Unfortunately, Regmon can't know when this will happen. So, it simply collects monitored Registry data into buffers, and periodically tries to open its log file. It uses the path "\SystemRoot\Regmon.log" as the file's name, because SystemRoot is an Object Manager symbolic link that is defined to point at the directory. The link is defined after boot drivers initialize, but before system start (SERVICE_SYSTEM_START) drivers initialize. Eventually, during its first attempt after system drivers have begun to initialize, Regmon is successful at opening the log. At that time it dumps all accumulated records to the log and from that point on writes records to the log as they are generated. Regmon performs all log writing in system worker threads so that it can be sure that the log file handle, which Regmon opens in a worker thread, is always valid. System worker threads run in the System process, so it's in the System process' handle table that the log file's handle is located.

Go to the Regmon Page for Download

http://technet.microsoft.com/en-us/sysinternals/bb896652.aspx

by jrgod

Event Viewer-errors:
application error R 64
Security audit Rec 64
System Error Reco 64

by rob miners

Open Event Viewer and left click on Application to highlight it. The Error is in the right hand pane.

To get the information double click on the Error and when it opens click on the Icon that is under the Up/Down arrows and it will be copied to the Clipboard and can be pasted into Notepad. Do this for the 3 errors and post the results.

Example

Event Type: Error

Event Source: MsiInstaller

Event Category: None

Event ID: 10005

Date: 1/06/2008

Time: 7:56:52 AM

User: AMBO\Rob

Computer: AMBO

Description:

Product: Microsoft Network Monitor 3.1 -- The installer was unable to configure automatic updates. Visit http://update.microsoft.com to get updates for Microsoft Network Monitor and other Microsoft products.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 7b 42 44 46 38 32 30 46 {BDF820F
0008: 33 2d 37 39 41 36 2d 34 3-79A6-4
0010: 41 43 46 2d 42 39 31 30 ACF-B910
0018: 2d 34 33 42 32 36 42 42 -43B26BB
0020: 38 39 34 43 43 7d 894CC}

by jrgod

Have opened the event viewer and clicked on application and system:Highlighted and advised"There are no items to show in this view".

Security

Type: success

date: 14/7

Time: 2.09

source: security

category: system

event: 517

user: system

computer: John:.......

This is all that shows up when events cleared as per application/security/system.

by jrgod

which 3 toolbars are we talking about????

by rob miners

They can be removed through Add/Remove Programs in Control Panel.

Yahoo!7 Toolbar

Windows Live Toolbar

Webshots Toolbar

by jrgod

Gentlemen,

Thank you for all your tech expertise,the problem has resolved itself by the screen defraging!!

Kind regards,

John

by rob miners

it is good news that you have it under control. :)

< add a bit >

by Former member

Please post back if you have any more problems or questions.

This discussion is closed to new replies.