General discussion


Booting in Safe Mode / Disk Defragment

By sam ·
PC will not boot in safe mode, gets to, sys32/drivers/agp440.sts and hangs up the box.

Tried to repaire the drive c/properties/tools/repair select "automaticly fix file system errors and dialog box says "chkdsk utility needs exclusive access and files can be accessed through restart" Reboot and chkdsk runs and I get the same results.

Error 2, "Disk Defragmenter has detected that Chkdsk is scheduled to run on the volumn: (C:). Please run Chkdsk /f.

How can I forse XP to boot in safe mode through dos?

Any sugestions on how to repair the disk?

Thank you in advance.

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Comments

Collapse -

by dmiles In reply to Booting in Safe Mode / Di ...

Using the F8 Method

Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.
Do whatever tasks you require and when you are done reboot to boot back into normal mode.
Using the System Configuration Tool Method

Step 1: Close all programs so that you have nothing open and are at the desktop.

Step 2: Click on the Start button then click on Run.

Step 3: In the Run field type msconfig as shown in the image below.

Figure 4. Starting Msconfig

Step 4: Press the OK button and the System Configuration Utility will start up. You will then see a screen similar to Figure 5 below.

Figure 5. Starting the System Configuration Utility

Step 5: Click on the tab labeled "BOOT.INI" which is designated by the red box in Figure 5 above. You will then be presented with a screen similar to Figure 6 below.

Figure 6. BOOT.INI Tab

Step 6: Put a checkmark in the checkbox labeled "/SAFEBOOT" designated by the red box in Figure 6 above. Then press the OK button. After pressing the button you will be presented with a confirmation box as shown in Figure 7 below.

Figure 7. Confirm Reboot

Step 7: Press the Restart button and let the computer reboot. It will now boot up into Safe Mode.

Step 8: When the computer boots up do what diagnostic or troubleshooting tasks that you need to do.

Step 9. When are finished with your tasks, complete steps 1-7 again, but in Step 6 this time uncheck the checkbox labeled "/SAFEBOOT". Then click on the General tab and set it for Normal startup.

Step 10: Reboot the computer back into normal mode.

Collapse -

by sam In reply to

Poster rated this answer.

Collapse -

by sgt_shultz In reply to Booting in Safe Mode / Di ...

it is bad/incompatible video driver service trying and failing. you have to get in there and disble service to repair. here is another way:
this is known 'issue'. I searched mskb for 'agp440' to find this:
Problems When Windows XP Tries to Load the Agp440.sys Service
Article ID : 324764
Last Review : November 4, 2003
Revision : 1.0
When you install Windows XP, you may experience one or more of the following symptoms: ? When you restart your computer, you may be prompted to use the Last Known Good configuration. When you do so, your computer may stop responding (hang) during the restart, and each time you restart thereafter.
? You may be prompted to run ScanDisk. When you do so, your computer may stop responding (hang). If you do not run ScanDisk, your computer may start correctly. However you are prompted to run ScanDisk every time you start your computer, and if you do so, your computer may stop responding (hang).
? When you restart your computer, your computer may stop responding (hang).
? If you try to restart your computer in Safe mode, your computer may stop responding (hang) when Windows XP tries to load the Agp440.sys service.

Collapse -

by sgt_shultz In reply to

This issue may occur if Windows XP tries to use an incompatible video driver during startup.
To resolve this issue, disable the Agp440.sys service:

IMPORTANT: You must know the administrator password to complete the following procedure. If you do not know the administrator password, contact your system administrator. After you complete this procedure, any video adapter driver you have installed will be disabled, and Windows XP will use default VGA drivers. 1. Insert the Windows XP installation CD-ROM, and then restart your computer.
2. When the computer starts, press F12.
3. Start your computer from CD-ROM, and make sure that you select the drive that contains the Windows XP installation CD-ROM.
4. In the Microsoft Windows Recovery Console, select R for repair, and then press ENTER.
5. Select the installation number for the problem installation.
6. Type the password for the administrator account of that installation, and then press ENTER. You receive a drive:WINDOWS> prompt, where drive is the drive on which Windows XP is installed.
7. Type listsvc, and then press ENTER.
8. Make sure that the Agp440 service is listed, and that the startup type is set to "Boot".
9. Press ESC.
10. Type disable agp440, and then press ENTER.
11. You receive a message that the registry setting for this service was found, and that its current startup state is "service_disabled".
12. Type exit, and then press ENTER.
13. If you are prompted to start in Safe mode or Normal mode, start in Normal mode.
14. Log on to your computer.
Windows XP includes default video drivers that make it possible for your monitor to work. However, some features may not work as you expect with these default drivers. Update your video drivers periodically. To do so, visit your computer manufacturers Web site, and download the most recent drivers for your video adapter

Collapse -

by sam In reply to

Poster rated this answer.

Collapse -

by jbmcnair In reply to Booting in Safe Mode / Di ...

checkdisk must run after a reboot. cannot be run from windows.

Collapse -

by sam In reply to

Poster rated this answer.

Collapse -

by sam In reply to Booting in Safe Mode / Di ...

This question was closed by the author

Related Discussions

Related Forums