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Broken Install

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4 replies

by dschlesak

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A client tried to install Symanted Desktop and did not complete the installation. Now everytime he turns the computer on it brings up an error message that c:\winnt\temp\instbin.exe cannot be found. HE HAS LEARNED TO USE CTL-ALT-DEL to bring up the task manager and kill that process and start a new one (explorer). This is how he gets into his computer now. I tried to delete all references to install but it did not fix the problem. Any suggestions short of installing the Symantec product and uninstalling it.

4 replies

by thechas

It has to be in the startup loop somewhere.

Did you look in the run and runonce keys in the registry.

Also, check the good old system files (autoexec, config, win, sys)

Then, double-check the startup section of the program menu.

Chas

by donnelly

Check in services and see if this is started automatically. Change to disabled or manual.

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