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Brother MFC4800 Printing Problem

By jdiguard-tr ·
Hi,

Looking for 2nd opinion or additional troubleshooting tips IRT Brother MFC4800 Multi-function laser printer.

Current problem is that numerous vertical lines cover the width of a paper upon completion of print job. Steps taken to resolve thus far have been to clean the scanner window, toner sensor, corona wire, & drum unit. Drum unit type is remanufactured Brother DR-250.

Any additional assistance is appreciated! Thanks!

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by ctrservices In reply to Brother MFC4800 Printing ...

I am assuming you navigated to http://www.brother-usa.com/AskUs/default.aspx and emailed their tech support concerning this problem.

If it is software related, they can also tell you the proper way to uninstall/reinstall the driver. Their automated uninstall program usually leaves traces on your system which can mess up a reinstall. This is usually your first line of defense, to reinstall a corrupted set of drivers.

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by wes In reply to Brother MFC4800 Printing ...

Yeah, check the fuser assembly as well..toner gets gunked up on that.

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