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Browser Blues

By d4dar ·
My browser gets the error message that, "The connection was refused when trying to contact s1.amazon.com"

I've tried it with IE6, Netscape7 & Mozilla(latest build).

I've checked all my settings & I cannot figure out what the porblem is. I've looked at security, privacy, java. I've deleted cookies, temp folder & temp internet files manually. Any Ideas??

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by d4dar In reply to Browser Blues

Point value changed by question poster.

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by Joseph Moore In reply to Browser Blues

This could just be a name resolution problem.
Now, to diagnose this will depend on your OS (I am gonna guess some version of Windows).
Open up a Command Prompt and type in:

PING s1.amazon.com

Now, if your system is resolving s1.amazon.com to the correct IP address, you would get the following:

Pinging s1.amazon.com [207.171.183.17] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 207.171.183.17:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms


See how I got the IP address of 207.171.183.17? That is the IP for s1.amazon.com (you could trytyping in http://207.171.183.17 into your browser address box to see if it will go to the Amazon auctions web page).

My guess is that when you try and do the PING, you will not get resolution. If this is the case, then you will get the following brief message after you try and PING the address:

Unknown host s1.amazon.com

So, if you get that, then you need to check your DNS settings. If you run your own DNS server, then your server is not configured properly (it is not forwarding DNS requests to other DNS servers properly).
If you do NOT run your own DNS server, then your ISP is having problems with theirs.

hope this helps

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Browser Blues

by d4dar In reply to Browser Blues

Poster rated this answer

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by d4dar In reply to Browser Blues

Very bizarre..It resolved as being me. By that I mean it resolved to 127.0.0.1. Same error when IP put in browser. Ping IP you gave me & it timed out. Why would it resolve to 127.0.0.1? BTW: Win2k, using my ISP's dns. (Pacbell)

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by d4dar In reply to Browser Blues

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