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browser minimizes upon web app launch

By BSTITChief ·
Our office has recently released a new application to our customer locations. The application consists of a client/server component and a web component. The client/server component (written in Delphi) gathers essential data from the customer's local host system. It then assembles these parameters into a URL and invokes a browser session to our centrally-hosted web application. We have found that on a few customers' desktop systems, the browser immediately minimizes, in some cases leading them to believe that the application is not running. Since this only happens on certain desktops, it appears that an operating system or browser setting is causing this behavior, but we haven't been able to identify a source. Can anyone shed light on why the browser may be behaving this way?

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