I support several clients and am having difficulty with remote users connectivity. This problem started on or about June 30, 2009 and effects perhaps 5 users. The laptops connect to the internet via the domain without issue, but remotely the browser will not connect. The computers are actually connecting though and I am getting a valid ip address, skype, live update, and can “ping” a websites address. Thus far I have tried dumping the IP cache file (ipconfig /flushdns), resetting the IP stack (netsh int ip reset resetlog.tx), verified settings for IP and DNS resolution, and even completely reformatted and reinstalled one system but the problem remains. The only success story has been using a restore point (June 26, 2009), but in at least one case that has had to be done twice. We are running Symantic End Point Protection on some machines and Norton 360 on others. This is not effecting all of my remote users so does not seem to be a system wide problem. Could this be related to a recent software update from Symantic or Microsft?
