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BSOD on XP when starting MS Office programs

By jtankard ·
I have a user who is pulling her hair out. Her XP SP3 computer worked fine until she opened MS Word 07. Then it went to BSOD. I repaired Office and it worked with Word. Then she opened PowerPoint and BAM! back to bad old BSOD. Short of wiping the OS and ideas?

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Downgrade her to Office '03

by NickNielsen In reply to BSOD on XP when starting ...

Or, alternatively, make sure all the drivers are current.

What's the error number and narrative? Knowing those would help...

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Or upgrade to Office '10.

by CharlieSpencer In reply to BSOD on XP when starting ...

Try reposting this in the 'Q&A' forum. The 'Discussion' forum is for matters of general discussion, not specific problems in search of a solution. The 'Water Cooler' is for non-technical discussions. You can submit a question to 'Q&A' here:;content

There are TR members who specifically seek out problems in need of a solution. Although there is some overlap between the forums, you'll find more of those members in 'Q&A' than in 'Discussions' or 'Water Cooler'.

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