OS: XP SP2
Hardware: Acer Laptop
A user got virus/spam that pops on the system tray “Your computer has been infected” message and when you click it leads to a webpage etc. Malicious Software Removal Tool and while scanning it causes BSOD on that user’s my document folder.
Everytime after that when I log on using that user logins I get that BSOD when it wants to load personal settings. Its so fast you can’t read it. However, when I log on using Administrator account I can go in succesfully.
Everytime,When I browse the the user’s my documents folder or the An Anti-virus scanner runs on that folder it causes that BSOD.
Please assist. What’s going on and how can I fix it.
