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BSOD wireless card – random disconnections

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My sister’s laptop has been having a couple problems, which may or may not be related.

She uses a Linksys PC card to connect to her wireless network at home. There are two wireless tools in the system tray; she usually disables the one from the product CD. At seemingly random intervals, the laptop will disconnect, selecting ‘repair connection’ seems to work, but it will usually disconnect a few more times before the dreaded BSOD displays itself.

“DRIVER_IRQL_NOT_LESS_OR_EQUAL”

Then a bit about safe mode and new hardware.

Technical information

***STOP 0x000000D1 (0x00000010, 0x00000002, 0x00000000, 0xEF0D09D8)

***bcmw15.sys – Address EF0D09D8 base at EF0AD000, datestamp 420d7ee5

Reinstalling the network card (first with drivers from the cd, then from Linksys website) doesn’t appear to have helped.

After looking on google today I’ve recommended disabling IEEE authentication and the Wireless Zero Configuration tool, but this does not address the BSOD. Also, I’m assuming that disabling the WZC will get rid of the other system tray icon, but I might be barking up the wrong tree there.

I greatly appreciate the patience it would take to get through all of that, any input would be great.

Topic

Clarifications

In reply to BSOD wireless card – random disconnections

Clarifications

Try this for a start

In reply to BSOD wireless card – random disconnections

You can test the memory by running Windows Memory Diagnostic that can be downloaded from http://oca.microsoft.com/en/windiag.asp.

If memory problems are found, try re-seating the RAM. If it doesn’t work, replace the defective RAM.

let us know how you get on.

< checking >

Is she using a Logitech mouse

http://support.microsoft.com/kb/810980

bcwm15.sys

In reply to BSOD wireless card – random disconnections

thanks for the reply Jacky, unfortunately re-seating the RAM hasn’t helped. she doesn’t use a mouse either.

bumping this in the hope that someone has encountered issues with ‘bcwm15.sys’ before.

the BSOD error codes have been different on subsequent crashes.

fairly certain that the issue stems from the wireless card she’s using, just hoping that there’s a solution in the form of tweaking settings.

Can you supply this information

In reply to bcwm15.sys

What is the Make and Model of the Notebook.

What Model is the PC Card.

bcm15.sys is a Broadcom file.

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