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bullets are wrong in Word 97

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4 replies

by basiliowtl

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I have Win2k installed and using Office 97.
In Word when I use bullets, they come out with the wrong symbol when I print. If you preview the document it looks right, but prints wrong. The 3D arrow comes out as the clock(8:00), the dot is some backwards Om symbol.
This doesn't happen in PowerPoint.
The document works right in NT with the same printer from the same network port.
I've tried changing fonts, changing the Symbols.TTF, disabling TTFonly, and changing styles.
We are not going to upgrade to Office2K for the whole company.
Has anyone seen this?
Any Ideas?
Thanx,
Basilio

4 replies

by taiseermustafa

I am facing the same problem when printing from Office 2000 on a NT network printer, it was solved by:
1. Connect the printer direct to the Machine from which I print (whick is not a solution for you because you have more than one user, and it is not logical to connect the printer each time to the PC)
2.Start the Add Printer Wizard.
? Choose Local Printer and unchek ?Automatically Detect and install my plug and Play Printer?.
?Choose ?Create a new Port? and choose the type ?Standard TCP/IP Port?.
?If the Printer is connected to the Network Via a network Card you need to know the IP Address of the Printer and If Via a Print Server You Need to know the IP address and the Port to Which the Printer is connected.
?To setup the TCP/IP Portyou need to specify the IP address and if the Printer is on a Print Server The Wizard will ask you for the Port No.
?Now the Wizard will continue as usual.

Hope this can help you solving the problem

Good Luck

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