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Business resumption plan

By burketer ·
What are the essential elements of a disaster recovery/business resumption plan? How is the plan developed?

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Business resumption plan

by daved In reply to Business resumption plan

Identify the types of disasters you care about. A lot of them depend on the industry you're in. If you are Boeing, and the cost of electricity just doubled, that's a disaster. If, instead, you're a temp agency, you don't care.

The scope of theproblem can be very large. If you are a small grocery or general store chain in a medium size town, and Wal-mart moves in, is this a marketing problem or a disaster recovery problem? Be sure everyone agrees on the answer to this one. (Notice thatthis isn't a disaster for Wal-mart. One man's fat is another man's lean, as it were.)

You need to identify the severity of each kind of disaster you consider, in terms of effect on current business and future business.

As an example, suppose the across town is being rebuilt, and half your staff live on the other side of town. They won't easily be able to get to work for the next six months. Can you set up a temporary office for them on the other side of town? Can they telecommute? Will they simply get jobs elsewhere, and you need to go on a hiring frenzy? The solution you choose will depend on the committment the employee's have to the company and that the company has to the employees.

Any of these solutions will cost money,and will probably mean that some business projects need to be postponed for some amount of time. Does each approved business project have contingencies build in?

A more apparent disaster would be the office building burning down. Where does business resume the day after? What building can be used until the building is replaced? Should it be nearby? How quickly can mail, phone, internet, and shipping services be re-routed to the building? Will the company phone number be translatable bythe local phone company if you have to set up in another area code? How quickly can you replace your pbx?

Go to http://www.contingencyplanning.com/ as a starting point.

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Business resumption plan

by burketer In reply to Business resumption plan

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Business resumption plan

by morriskc In reply to Business resumption plan

Several pointers for you:
First, develop a list of people who need to be contacted & how you can contact each one (email, home phone, etc.)

Next, develop a list of critical processes that need to continue in the event of an diaster.

Step through how you keep those processes up or bring them back when a diaster strikes. Keep in mind that each diaster is different for different locales. Tornadoes, hurricanes, earthquakes and blizzards have different impacts than perhaps a fire, electrical outage or phone line outage.

Lots of work needs to be done in creating a diaster recovery plan. One of the most important steps is communicating with all involved, before a diaster strikes.

Good luck.

Also, note that lots of users keep important files on their hard drives. Backing up a copy of those files onto diskettes & keeping the diskettes next to the PC does not qualify as adequate for diaster recovery. At a former job, my company suffered a major building fire. Water damage was extensive to all 30 plus floors of the building. Virtually, every PC and diskette was rendered useless!!

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Business resumption plan

by burketer In reply to Business resumption plan

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by smithjj In reply to Business resumption plan

I'm helping develop a disaster recovery plans for a Fortune 50 company right now. Here's what you need:

1. What is the scope of disaster you wish to cover? Our is focused on the loss of our IS building. Eventually, we want to cover the whole company.

2. List all business processes and the speed with which they need to come back.

3. Identify the recovery team. These people determine if the disaster plans are implemented.

4. List all business software applications and how quickly they need to be restored. Get this info from the customers of the applications.

5. List all the people necessary for 2, 3, and 4 and their contact phone numbers.

6. List all hardware needed for 2, 3, 4, & 5.

7. Factor in the relationships among software processes, and hardware and figure out the restore order. Especially look at the time necessary to get new hardware and network going. This is your critical (and most costly) factor. If you need hardware in 24 hours or less, you'll need a duplicate datacenter. If you can hold off for a week or more, you may be able to get by with express shipments from a reliable vendor.

8. Be sure to consider how both system and application software is to be restored in detail. Consider possible changes to IP addresses and server names and that impact upon applications.

That's a start.

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Business resumption plan

by burketer In reply to Business resumption plan

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by burketer In reply to Business resumption plan

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