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cable Internet / home network

By Tech Support ·
I have 2 Dell Dimension 2350 on a home network. I am attempting to connect to cable internet through the cable modem and Linksys 4-port Router.

The cable company requires setting the router to Static [fixed] IP address;

but the Broadcom 440x 10/100 Integrated Controller is a WAN (PPP/SLIP) Interface.

The internet connection is not working; will it work with the router set at Static IP address and the integrated controller is PPPoE?

Am I needing to buy a PCI 10/100 Ethernet Card? I will appreciate all the help I can get. I am using dialup until I resolve my issues.

(thanks in advance)

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by TheChas In reply to cable Internet / home net ...

I know that this is a bit of a non-answer, but I recommend that you contact Linksys tech support.

They are very helpful at setting up the router to work with different cable modems.

It is even possible that you need a firm-ware update.

Chas

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by Tech Support In reply to

Problem resolved. It was an error on the cable company's part in providing wrong IP address information.

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by MMerritt In reply to cable Internet / home net ...

Like the 1st answer this is a bit of a non-answer. I don't think you need anothet NIC. I also use a cable modem and a Linksys router to connect my PC's at home. I think you should contact your ISP first before Linksys because most Linksys support tech's won't be familiar with specific details reguarding your ISP's network. Most ISP tech's are familiar with and use Linksys hardware and should be able to help you,like they did me.

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by Tech Support In reply to

Problem resolved. It was an error on the cable company's part in providing wrong IP address information.

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by jschein In reply to cable Internet / home net ...

Yes, set the router as static i.p. / PPPoE.

That is what it should be set to.

Insert your logon information into the settings of your router

For example:
Username: user@internet.com
Password: useruser

Ensure you have put your internets DNS entries in as well - without those = no web for your pc's.

And set your router up for dhcp if you do not want to assign i.p.'s everytime you hook a new pc up. Along with that, setup your local pc's for dhcp to automatically pull the info from the router.

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by Tech Support In reply to

Problem resolved. It was an error on the cable company's part in providing wrong IP address information.

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by CG IT In reply to cable Internet / home net ...

All three are good answers.

Here's the explanations. First your cable company has to assign you an IP address. Either static [which costs more $$] or a dynamically assigned one [which costs less]. Based upon this, you configure your router [which is the physical link to your ISP and the internet at large]. So if your cable company has assigned you a static IP address they should have given you that # along with a submask # and DNS IP addresses. You MUST imput these values in your router's setup pages for you to have connectivity to your ISP. If you have a dynamically assigned IP address & DNS address from your ISP, then you MUST configure your router to obtain them automatically from your ISP.

Behind the router, you can basically configure IP addressing which ever way you want because the router is the link and acts as the gateway for any computer that is BEHIND it.

Next is to configure how computers behind the router will access the internet. You can do this in one of two ways. Enable the DHCP service on the router or use a static IP addressing scheme for each computer. If you use the DHCP service on the router, the router will assign computers and IP address to use. Your NIC card has to be configured to obtain an IP address automatically and this is done via the Windows [whatever flavor] control panel, network connection, Local Area Connection properties page. Browsers on the other hand typcially are configured with ziltch. You CLEAR all checkboxes [the documentation that came with your linksys router explains all this].

If you still are experiencing problems, As Chas says, contact Linksys. They have a pretty good tech support staff.

Your broadcom 440X 10/100 intergrated Controller I assume is the intergrated Ethernet controller on your mainboard.

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by CG IT In reply to

This is your physical connection in which you plug in your Cat 5 Ethernet cable into on your computer and connect the other end to the router [again this is all explained in the documentation you got with your router]. That is the network connection, local area connection you configure in the local area connections properties page as I described above.

Most home users mistake the web browser [whatever flavor] connections, LAN settings properties page with the LAN NIC properties page and try to configure the NIC using the web browsers LAN settings. The two are not the same.

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by Tech Support In reply to

Problem resolved. It was an error on the cable company's part in providing wrong IP address information.

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by LMon In reply to cable Internet / home net ...

If you cable connection most likely you have a dynamic ip address. When you configure the router you want to select "obtain Ip automatically". You may then have to go to the status/connection tab in the routers pages and release and renew the wan. Then power down the router then the modem wait about 30 seconds to 1 min. power the modem wait till it has sync(normally one sill still be blinking) then power on the router. Also, the modem should be connected to WAN\Ethernet\Internet port and the computer nic to one of the four ports

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