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Cable Modem

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by galehickey2

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I had cable hooked up and attempted to install a router but was having problems. Went back to the modem and now I cannot access the internet. Went to contol panel-internet connections and highlighted Lan or High Speed Connection and then "repair connection".Following message "Repair failed-could not renew IP address". Pinged 192.168.1.1-4 packets sent,4 lost."Obtain an IP address automatically"
is checked as is "Obtain DNS server address automatically".DHCP is enabled. Am at a loss.
Unless some drivers from the Linksys router I attempted to install is messing something up.
Also have an option to use dial-up but now that defunct.Any help would be appreciated.

8 replies

by hinrgman

turn off the modem and the router and any thing else connected to the router. let everything sit for 2 or 3 minutes with powaer off

then power up in this order

power up modem wait 2 or 3 minutes
then power up the router and wait a few minutes

then power up each computer connected to the router one at a time making sure the connection is working for that computer before going to the next one

that should do it

by oz_media

you have a cable modem so you must have a cable provider.
try calling their Tech Support, they spend ALL day restoring lost connections.

by pctech

Hi,

I suspect that you are correct and that your TCP/IP stack was corrupted by the failed installation of the TCP/IP stack. 192.168.1.1 is the default IP address of most Linksys routers. You can try connecting back to the cable modem and running ipconfig /renew from a command prompt. Should this fail, try to perform a System Restore to a previous date to the Linksys installation. You can do this from MSCONFIG in the Start\Run and typing msconfig on the run line and . You will see the "Launch System Restore" option there. This will give you a screen with the bold dates being dates you can select to retore to. Try your cable modem and router again, without installing the Linksys drivers. You will not need them.

I hope this helps

by pctech

That should be a failed installation the Linksys drivers and not the TCP'IP stack. Sorry about that.

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