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Cable Modems and changing machine name

By hansen_william ·
We have users who are installing cable modems at home.
There are some Cable companies who use ISP's
(Ex. Excite at Home) that require parameters on PC's to be changed to access their Network. The machine name is required to be changed in order for the ISP to authenticate access and allow connection to their network.
This causes a problem for us, as we supply our users with laptops with a specific naming convention for their machine. We don't want to deviate from that standard for security purposes. Do you know of any solution to this problem, or what have other companies done?

Any help would be appreciated.

Thank You
Bill Hansen
bhansen@broadview.com

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Cable Modems and changing machine name

by astrocat123 In reply to Cable Modems and changing ...

have employees get a linksys cable/dsl router and it acts as DHCP server /firewall/and they just plug thier laptops into the RG45 jack since the router has its own IP adress no problem plus its more secure they are behind a fire wall as cable is less secure than DSL phone line with cable you are on thier LAN so to speak.the router cam be set to opbtain IP adress automatically so they can cahnge their home computers no problem and still plug in their laptops with out changing any thing . but i must admit i have never heard of a company such as cable wanting you to change parameters on a machine , but this is one way to solve your problem hope it helps

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Cable Modems and changing machine name

by hansen_william In reply to Cable Modems and changing ...

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Cable Modems and changing machine name

by William Jay In reply to Cable Modems and changing ...

The LinkSys people make several devices for this purpose.
The single port unit BEFSR11 - EtherFast 1-Port Cable/DSL Router
- can be seen with iex5 at: http://www.linksys.com/products/product.asp?prid=142&grid=5

Other manufacturers that make similar devices are: 3com, Kensington, GVC ...

There are software solutions out there too, but a good hardware based solution will allow VPN and secure connections for the employee, while keeping other network connections separate, and firewall, packet filtering, dhcp, and othr useful features ...

**Creative Financing Idea** Maybe provide the employee with a leased device and let them pay the difference for a four port unit, (bonus for their home network) ...?

ps. This requirement by the isp is a big pain in the butt. But, it's Rogers/AT&T, so what can we do...?

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Cable Modems and changing machine name

by hansen_william In reply to Cable Modems and changing ...

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Cable Modems and changing machine name

by bravosierra In reply to Cable Modems and changing ...

We had a similar problem at one of the organizations my employer supports. Users with company laptops were pulling their machines out of the domain by direction of the @Home tech support, and then couldn't get back on the LAN at work.

We gave them explicit instructions not to let the ISP people change their machine name or domain (while we were changing them back). If you're forceful enough (and emphasize that it is a work-owned machine), they will often work around it (though they will complain bitterly).

Your best bet might be just to contact the ISP support yourself with your concerns; they might be able to offer suggestions for workarounds.

Sig9

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Cable Modems and changing machine name

by hansen_william In reply to Cable Modems and changing ...

Thanks, we have told users they can't use Excite@Home and have to use Excite@Work which is much more expensive, and yes they complained bitterly.

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Cable Modems and changing machine name

by hansen_william In reply to Cable Modems and changing ...

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