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call center

By arielj ·
call center requirements
my boss wants to setup a small call center business just a small, he wants me to handle the technical concerns. what are the requirements needed(internet line, computer with headset etc). and also how it works.. pls pls pls give me an idea how to setup atleast guide for a good call center office. thank you

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by BFilmFan In reply to call center

ITIL has this documentation and you can become certified in their industry accepted methodology. Details at http://www.itil.co.uk/

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by jkieee In reply to call center

Dear Sir/Madam, we are call center solution provider in setting up call centers and the required hardware and software along with an IPPBX setup.


If you are interested , we can be contacted at jkieee@hotmail.com

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