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  • #2140435

    call home falls, dns

    by danieloliveira000 ·

    Tags: 

    Hello, you can help me I find myself in classes by zoom and by “discord”, but whenever I open my mouth to speak my call always falls here inside the house, I went to see I am without DNS, I imagine someone is making me a denial of service, how can I solve the problem?

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    • #2414807

      I see no detail about the networking.

      by rproffitt ·

      In reply to call home falls, dns

      So any idea is just that and not based on your network.

      1. Try a VPN.
      2. Be sure to use other DNS (read
      https://www.howtogeek.com/167533/the-ultimate-guide-to-changing-your-dns-server/ )
      3. Test wired.

      • #2414772

        by danieloliveira000 ·

        In reply to I see no detail about the networking.

        I’m sorry but I don’t use ZOOM and “discord” at the same time, my teacher on Fridays is the one who uses “discord” and others use ZOOM. I asked for help because I have no communication whenever I say something in class or have the video on, as if someone does something that causes it. Bearing in mind that I have meetings at ZOOM for reasons other than classes with more than 40 people and this situation does not happen. I checked the windows communication error report and there reports a lack of DNS. The ISP informed me that the connection remained

        • #2414767

          I never wrote about zoom and discord at the same time.

          by rproffitt ·

          In reply to

          But I did share what I’d try. Maybe you are a very new IT staffer or networker. That’s OK, read the link I provided and tell me which VPN you want to try.

        • #2413592

          .

          by danieloliveira000 ·

          In reply to I never wrote about zoom and discord at the same time.

          sorry, it was a mistake to put this on top

    • #2414793

      Re: DNS

      by kees_b ·

      In reply to call home falls, dns

      Can you explain what you mean with “I am without DNS”?
      Can you explain what you mean with “denial of service”?
      Can you explain what you mean with “the call falls”?

    • #2414792

      HELP, PLEASE :(

      by danieloliveira000 ·

      In reply to call home falls, dns

      Okay, I’ll explain better what’s going on why I need help, I’m told. I am in classes at ZOOM and “discord”, and the call whenever I leave the camera on or talk in class, the call always drops I have already done the tests and the result is that the DNS is not connected, I assume that be someone doing something to me and taking me out of class. And I use the computer all day for several hours, I use ZOOM also for other things with more than 30 people in meetings and that doesn’t happen. When I’m in class, the connection here at home goes down, but the connection remains from the router to the ISP. I don’t know what to do, I’ve already changed DNS, implemented passwords, cleared the buffer, but it’s still the same. Help me please. Thank you very much

    • #2414791

      by danieloliveira000 ·

      In reply to call home falls, dns

      CALL = COMUNICATION, INSIDE THE HOUSE

      • #2414788

        Re: call fails

        by kees_b ·

        In reply to

        I’m sorry, but it’s still very unclear to me. For example, you don’t need a DNS for communication with another computer in your home network.

        Maybe somebody else understands the situation and is able to help you.

    • #2414787

      :(

      by danieloliveira000 ·

      In reply to call home falls, dns

      I don’t need DNS inside the network at home, that’s right, that’s just what appears in the windows 10 report, when I lose communication. I already called the ISP and they told me that from the router to the ISP the connection remains, but whenever I say something in the classroom or leave the camera on I feel the communication fails, the sound “fragments” and soon I have no communication. In the lower corner of the windows the device remains connected, at least that’s what it is there, but after a few seconds the connection goes out and I need to wait a little longer to establish the connection again. I don’t know if the ISP is seeing everything they should be there, I imagine that they should only see a certain type of data and inform me that the link is up. My internet connection always works at 1000% less when I’m in class

    • #2414786

      Have you ever tried playing 2 mp3s at the same time?

      by Wizard57M-TR ·

      In reply to call home falls, dns

      Even with different player software, it just doesn’t work too well! (try it sometime) Basically, that is what you are attempting to do when running Discord software and Zoom software concurrently. Both programs are attempting to use the same hardware resources, collisions are bound to happen. My advice would be to use only Zoom for the time you need to be in class, then when desiring your voip communication only run Discord.

      • #2414773

        by danieloliveira000 ·

        In reply to Have you ever tried playing 2 mp3s at the same time?

        I’m sorry but I don’t use ZOOM and “discord” at the same time, my teacher on Fridays is the one who uses “discord” and others use ZOOM. I asked for help because I have no communication whenever I say something in class or have the video on, as if someone does something that causes it. Bearing in mind that I have meetings at ZOOM for reasons other than classes with more than 40 people and this situation does not happen. I checked the windows communication error report and there reports a lack of DNS. The ISP informed me that the connection remained

        • #2414770

          Re: checked

          by kees_b ·

          In reply to

          Tell more about the “Windows communication error report” and what exactly it reports. “Lack of DNS” is such incorrect English, that it’s very unlikely it reports that.

          And how do you use Zoom? There are 2 ways: (1) in your browser (what browser, is it wrong in all) or (2) in the Zoom app you downloaded. In both cases, try the other one.

          With “I have no communication whenever I say something or have the video on” I assume you mean your teacher and your classmates don’t see you and don’t hear you, while you still see them and hear them. Or does receiving sound and video totally stop when you transmit either sound or video, so you can only listen to the classes without any contributing anything, not even your face?

          Now try Zoom for this meetings in another Windows laptop, then in an Android tablet or iPad, then on a smartphone using both your WiFi and 3G/4G/5G data and finally on your laptop on another location (say, with a friend or family member or in a public hotspot). Please report your findings.

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