Malware·2,763 discussions

Can a malware survive a factory reset and a clean windows installation?

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Tags: Malware

Days ago someone sent me a file and asked me to install it. I installed it after reading his message. I got a malware/trojan/ransomware after. I asked someone to factory reset the computer and install a windows OS. Now I’m receiving notifications from google saying that someone is trying to access my account using a mac computer. Can the malware survive the factory reset and the clean windows installation? If not how did they access my google account and how could i stop them?

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It’s doubtful a malware survived a factory reset,

In reply to Can a malware survive a factory reset and a clean windows installation?

If it were done correctly that is. Unless the malware installed a rootkit, then wiping everything off the storage disk removed the malware. However, as you have noticed, some damage has already been done. The miscreant has managed to obtain your google account credentials. I recommend that you change the password/2FA authentication as soon as possible. Note bene: it may already be too late, if the person has gained access to your accounts they may have reset your login credentials. Contact google, in addition to changing your password. Once you gain access to your account, it might be a wise precaution to backup any critical data you may need/want in the future.
Wiz

Reply To: Can a malware survive a factory reset and a clean windows installation?

In reply to Can a malware survive a factory reset and a clean windows installation?

Running a factory reset, also referred to as a Windows Reset or reformat and reinstall, will destroy all data stored on the computer’s hard drive and all but the most complex viruses with it. Viruses can’t damage the computer itself and factory resets clear out where viruses hide.

Not Always.

In reply to Can a malware survive a factory reset and a clean windows installation?

Generally, the factory reset removes all the viruses from the window but it does not happen every time.

Resetting will mostly eliminate all of it.

In reply to Can a malware survive a factory reset and a clean windows installation?

Clean format will do the trick. i’ve done it many times.

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