I am having a HP laptop Intel Pentium 4 with Windows XP. I have subscribed to Verizon DSL. Since five days I am unable to go online and work with my emails and other web resources.
I have had a long phone sessions with Verizon Support, for over 4 hours; but they could not resolve the issue. They blamed that my Browser would have become bad. I use IE 6 or Mozilla 7.
They suggested that I talk to the Hardawre vendor.All other applications in my laptop work, including either of the browsers offline.
Adding to this I could even go online with other open wireless networks in the range. This clearly indicates that my browsers are not at fault and that I am unable to get online with Verizon DSL.
Is it possible that any virus can hijack an ISP?
If so what are the remedies?
