This virus/trojan/malicious doodad was sent to my daughters computer by a well meaning friend as her machine had slowed down badly. I used Norton AV to try to sort the problem, it identified 829 faults/trojans/viral intruders and bad registry entries. It quarantined most of these but was unable to delete or quarantine 5 of them. I when to download the latest AV details and when I put in the disk, the computer went into safe mode and started a memory dump with a message Windows has discovered major fault and ahs started a memory dump to protect your computer. It started with a popup you registry has a fatal error goto www.registrycleanxp.com NOW to pay for our recovery tools and this popup message (which repeats itself constantly) will disapear for good. How do I go about reinstating this laptop? Will reloading XP get rid of this popup which no AV seems to do? thanks foe any help or solution in advance frank
