Question

Locked

Can I change my current email address in my account/contact info?

By Acqanal ·
My email will no longer be in use. Can I change it to a different email address?

This conversation is currently closed to new comments.

7 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Answers

Collapse -

If you mean your TR Account

by OH Smeg In reply to Can I change my current e ...

Then yes you can just go into the My Account the Profile and when that Window Opens click on Edit Profile under your Avatar.

When the next window opens make sure that the Contact Info is highlighted and enter the changes you require. Just remember to save the changes by clicking on Update Info as you close things down.

Col

Collapse -

Reponse To Answer

by cliffyarbrough In reply to If you mean your TR Accou ...

This doesn't work.

Collapse -

"My Account" Method not Working

by prowez In reply to Can I change my current e ...

Thank you for the response. I've tried the above procedure a number of times over the past 2 weeks and my account still uses my old address. Has anyone tried this recently?

Collapse -

Reponse To Answer

by tcavadias Staff In reply to "My Account" Method not W ...

Did you clear your cache after you made the change to ensure you weren't viewing an old cached copy?

If afterwards you are still seeing your old addy, send me an email at:

Tammy DOT Cavadias AT cbs.com

-Tammy [_]3

Collapse -

OK I've flagged your post above

by OH Smeg In reply to Can I change my current e ...

With a message to the Moderator to pass the problem onto the site developers.

You should get some definitive answer soon.

Col

Collapse -

Fails on New Machine Too

by prowez In reply to Can I change my current e ...

Thanks Tammy and Col for your response. I've now tried it on a new laptop with a newer browser - no luck. I've cleared the cache too. I suppose if I can logout and then log back in again with the same address it means it's not working and my cache wouldn't affect it.
I'm moving mailboxes at the end of the month and hope the developers will help me before then.
Thanks again!

Back to Software Forum
7 total posts (Page 1 of 1)  

Related Discussions

Related Forums