Can IT support companies deny network credential information? - TechRepublic
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March 26, 2014 at 05:26 AM
yamezbond

Can IT support companies deny network credential information?

by yamezbond . Updated 12 years, 2 months ago

I have a friend that recently get a job on a charity organization, and as things getting bad for her on the monetary part she has not paying the support company that was hired by the old CEO. I believe she owns them around 3 to 4 months, the problem now is that she hasn’t got information on the technology part from the old CEO at all, like network diagrams, active directory administrator password, firewall credentials, even she has not administrator rights on her own AD account.
The company has not respond to her emails at all, asking them for credentials and information on the network so I can help her as a volunteer. Wonder how she can confront the IT company and if they can hold that information from her legally till they get paid for the months behind? or are there some legal rules that she may need to know to fight back and get all the information she needs?
Any advise will be great 🙂

Thanks!

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