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Can not access Floppy Drive

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14 replies

by dj61 1 view

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I have a computer that when you try to access the floppy drive using explorer, it locks up and declares an explorer.exe error. The system is running Windows 2000 Professional. It was running SP2 and IE6. I upgraded it to SP3 and all other updates from the Windows update site. I replaced the floppy with a known good one. The floppy is accessible from a Command prompt and within applications, ie word and excel. Only Explorer exhibits this problem. I think this safely excludes the possibility of the floppy controller being bad. It is also running Norton Antivirus Corporate Edition.

14 replies

by dj61

Yes it does. There is nothing to indicate a problem, but if you try to use explorer to access the floppy it locks up and crashes.

by dj61

This is not hardware as explorer is the only program to have a problem. I tried all hardware solutions first. I have since posting this question tried a repair of Win2k and uninstalling the Yamaha Synthisizer program that Microsoft has documented ascausing a problem with WinXP

by nettek

I have seen on PCs where Windows 2000 and the BIOS are incompatible. Check with the PC manufacturer for this problem, and see if there are any BIOS upgrades.

by dj61

This PC was designed for Win2k and has the latest BIOS. Besides there are 500 identical PC's without this problem.

by gigelul

Hi,
I had the same problem with a WinNT box. The problem was drivers (I think the NIC driver).
I can't correct this problem without a fresh install of the OS. I used the same drivers after reinstall but all was OK.

by hootie14

Could it be that explorer.exe is corrupted. Rename explorer.exe and save a known good explorer.exe to the winnt folder. Just a thought.

by hershel dunne

I would try diaabling the antivirus protection while trying to access the floppy drive within Windows explorer. I had a similar problem with a different virus checker on a 2000 machine here.

by dj61

This did not solve the issue. I have decided a system wipe and re-setup is the way to go. I found an article on microsofts website saying That IE6 has compatibility issues with certain programs. I found that SP3 latches onto IE6 and will not let youremove it. In attempting other problems were generated. This system is pretty much toast.

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