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Can not get past password.

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by kieran17325

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I have a Dell laptop and I can not get past start up. I think the problem is in the BIOS. I unpluged the internal battery for over 48 hours and nothing happened. Can anybody help me.

4 replies

by sue.ritter

What OS are you running? Does the OS attempt to start and then shut down or reboot? Do you get any errors while it is starting up?

by sreevatsamk

Hi,
First remove the BIOS battery & after few minutes switch on the system & Off the system.Then put back the BIOS battery & try u can can enter the BIOS.

vatsa

by kieran17325

I am running windows 95. I tried stsrting it up and shuting it down without the internal battery hooked up. Nothing changes and I can not get past the password to get to the BIOS.

by wlbowers

Laptop passwords are stored in a security chip now. You can remove the battery forever and not erase the password.

There are sites that have listings for backdoor passwords.

Your best bet is to call Dell tech support. You will have to be the owner of record. And be prepared to provide proof.

Lee

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