General discussion
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Topic
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Can not install Office XP
LockedHi all,
I am supporting a laptop T40 IBM with windows XP professional. This user is just infected a lot of virus and adware because he is click on any ad that coming up. The OS is very update wity latest patches. Office 97 prof is installed.The issue is, I try to install office XP to his laptop, the process goinng well untill 99% ( I guess) and then automatically roll back without any error message! I have tried myself 3 times, but I can not solve this issue.
I think if I reinstall the whole laptop with OS then the issue will be gone, but I still wonder if there is any way to fix it without reinstall this laptop or not.
Please kindly to advise me.
Thank you very much.
Quoc.