Can only print to local printers

By djconners001 ·
Hello all,

One of my users is having a problem where she can only print to her local printer and cannot print to network printers, i have tried reconnecting the printers however they still do not work.

Any ideas?

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network printer

by eltonpiko In reply to Can only print to local p ...

only that use canot acess that network printer or all user on the network?

if only her cannot acess that printer you should try checking network setting on the user computer.go to printer and faxes in control panel see if she has that network printer in her list.if no click add a printer select network printer and next list the printer in directory.

if you dont see the network printer in list check you network conection on that pc and try to ping the network printer ip adress if asigned any,to see if its detecting the printer.

and make sure the file and printer sharing box in local area conection properties & in windows firewall is ticked.

let me know if that helped

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