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can you help me resolve IE8 issue "cannot display the webpage"?

By JADavis9 ·
I need some help resolving an issue that I see too often lately on my tablet with WinXP svc pk 3 and IE8. I am seeing a window in IE after I have clicked a link for a site in an Outlook Task or Appointment. The window says Internet Explorer cannot display the webpage. What you can try: Diagnose Connection Problems.
There is no connection problem. I have no viruses. I have a freshly reimaged version of Windows XP Tablet Edition that is completely upgraded with all updates from Microsoft Update. I have always used Security Essentials current version 1.0.2498.0 since the reimaging and it gets updates daily. I run cCleaner at startup daily. I have run Microsoft Windows Update many times in Custom mode for Software & Hardware updates. It runs daily in Express mode for High Priority updates. I also run File Hippo to find any software updates for my installed programs.
So what is going on to give me this silly window in IE?
I refuse to ask this question at Microsoft Answers because they will all just assume that I have a virus problem. But I know that I don't have a virus. It is just some setting in my tablet or on the router or modem.
My Internet Explorer works just great almost all of the time except for this issue.
Can someone help me resolve this?

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All Answers

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I get that a lot with IE as well

by OH Smeg In reply to can you help me resolve I ...

But on the refresh the page generally appears. So what happens here if you refresh the Web page?

Also when I set FireFox to the Default Browser it stops happening. So I feel it's something to do with IE not getting the necessary Data in the allowed Time and just Timing out.

Been going on for a while now and I think it's something to do with a Update several months ago that has caused IE to be so flaky. As M$ is pushing IE9 which doesn't work with XP I wouldn't put it past them to have introduced a Niggling Fault to try to annoy people enough to buy a new computer with 7 loaded.

But I'm cynical of all things M$.

Col

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oh great!

by JADavis9 In reply to I get that a lot with IE ...

I only use IE and I am not in the market for a new pc and won't upgrade from XP. FYI, the Refresh doesn't help. I just get the same window error. Is there a way to lengthen the timeout or is it built into IE?
I'm a little cynical about Microsoft now too since I had such a bad issue with Security Essentials that they couldn't resolve and they finally convinced me to go through the huge hassle of reimaging. What a hassle that was to reimage, reupgrade, reinstall all programs, documents and drivers.

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Helps

by AnsuGisalas In reply to oh great!

to have a recent image Especially with reinstalling the documents, which, if you have to do it manually, a character at a time, can take forever!

But anyhow, I've had those kinds of messages too. It was something to do with my network card... reinstalling drivers for that might help.
Reinstalling drivers for the modem might help.
Updating the modem firmware might help.
Resetting the networking preferences to default might help.

Sorry that I can't give any better advice than a couple of "might help"s but winXP network troubleshooting is difficult. Sometimes there are magic errors with magic solutions (i.e. neither make any sense at all).

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Try this

by Jacky Howe In reply to can you help me resolve I ...

Press the Winkey + r type inetcpl.cpl and then press ENTER. (The WinKey is also known as the "Windows key", "Windows logo key" or "Start key" on your keyboard)

Click on the Connections Tab. Click Lan settings and untick the box to the left of Automatically detect settings. Click OK and close out of Internet Explorer and try connecting again.

If the box is already unchecked tick it see what happens.

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Jacky!

by boxfiddler Moderator In reply to Try this
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I'll try it and Reply back later

by JADavis9 In reply to Try this
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I've gotta take a short break and try this later

by JADavis9 In reply to I'll try it and Reply bac ...

For some reason, I am not seeing this problem happen to me right now. Not sure why. If it happens again, I will try those suggestions. Thanks. Merry Christmas

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Davis

by santeewelding In reply to I've gotta take a short b ...

If I have not made this clear before: Stick with it, and keep safe.

It's the only reason anyone pays attention to you -- your persistence.

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Thanks

by JADavis9 In reply to Davis

I appreciate your kind words and suggestion. I've gotten too busy replacing an overstuffed hard drive on my DELL desktop and have not had time or brain space for this issue on my tablet pc and it has not been an issue. Maybe I accidentally did something that fixed it. I hope so. I could use some good luck right now.

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trying this

by JADavis9 In reply to Try this

I went to Start > Run and typed inetcpl.cpl. On the Connections Tab - Lan Settings it is not checked.
If I have this issue occur again, I will try checking it. Otherwise, I am leaving it unchecked for now.
Thanks for your input!

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