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cannnot access internet

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7 replies

by jarand

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I reinstalled Win 98 and now cannot access the Internet. It gives me Illegal Operation error whenever I try to use any program that access the Internet! This includes IE, Kazaa and Outlook etc...

Any advice would be greatly appreciated as I am just starting out of school and have minimal experience.

7 replies

by netmare

Can you provide the error thats given to you. Normally the error message tells what file or program there is a problem with, or gives an error code to assist in solving the problem.

by jarand

The Error that I recieve is that IEXPLOER caused an invalid page fault in module at 0000:504d4554.

Registers:

EAX=504d4554 CS=0167 (there are many more similar to this)

Bytes at CS;EIP:

by netmare

http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q191609&LN=EN-US&SD=tech&FR=0&
The URL above will take you to a fix for a problem similar to yours. You haven't provide all the information i.e. why you reinstalled windows? were you having problems? If so I would suggest when doing the reinstall do a clean format by using command switches i.e. format c: /u /s This would clean all files including system. Also if you've previuosly upgraded from Windows '95 then the URL above should help you. If this doesn't help please let me know, I'm still looking for you.

by netmare

If you haven't previuosly had Win'95 running on your PC and you feel that the URL I provided before will not help you then I suggest doing the reinstall with the clean format. If you really want to troubleshoot and solve this problem then I have another alternative. I'm not sure of what your knowledge of PC is or hwo comfortable you feel with technical information just in case you are comfortable and feel you really want to resolve this issue I've a step by step list of troubleshooting procedure to get to the bottom of this error. Don't be intimidated by the information just read it carefully and make sure that you understand the goal of performing these steps. Trust me if your not PC savy now you will be afterwards these articles provides the very basics of understanding Windows and how it works
Good Luck
http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q286180&LN=EN-US&SD=tech&FR=0&

http://support.microsoft.com/directory/article.asp?ID=kb;en-us;Q192926

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