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Cannot accept/decline task request

By mdp716 ·
OS:W2K
App: Exchange2K and Outlook 2000
Workstations: Win2K

I have a client that recently moved to a new office, no configurations were changed that any one can recall.

Prior to the move a specific user was able to create/accept/decline a task request for themselves and now they are given an error message:

"You do not have the permission to send the message on behalf of the specified user."

This only affects this one user and all others are able to accomplish these tasks without error.

Any ideas?

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Cannot accept/decline task request

by Dynamo2003 In reply to Cannot accept/decline tas ...

Check if there is a mailbox quota set if not give the user a new Outlook profile. If the problem persists try giving the user a new NT profile.

If the above doesn't work then make sure you have up to date back up of the user's mailbox on the server and export the entire objects of user's mailbox to a 'PST' file. This might sound drastic but I have had to revert to this in past when everything else failed and TechNet can't help.

You will then delete user's mailbox from Exchange using theadmin tool. Create a new mailbox for user with the same mailbox name and alias then import user's mail box objects from 'PST' file crated previosly.

ONLY IF THE PREVIOUS SUGGESTIONS would not work.

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