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Cannot access folder on external firewire hard drive!

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7 replies

by mtsjsot

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So I backed up my old hard drive onto my new one, and wiped and reloaded. Once windows is installed, I got to the new external hard drives window, click around for the Documents and Settings folder, click the Desktop folder, and get "Access denied." I've tried restarting in Safe Mode, and make me owner of the files on that drive, but when in Safe Mode, my computer doesn't recognized the firewire external drive! Any help with this problem would be deeply appreciated. Thanks in advance!

7 replies

by dscnbill

Did your userprofile folders have EFS enabled by any chance? ie were the folder names originally green while you were backing them up to the drive?

If this is the case, then it is difficult to get the files back for you, as they would be encrypted using your old systems UID and such like.

Cheers,
Bill

by mtsjsot

I don't think they were green? All I did was right clicked my C drive, clicked properties, told it to backup all the files from the C drive to my new external HDD, and it did it's thing I suppose.

by mtsjsot

Just wondering if anyone had any ideas why this isn't working?

I'm running XP Home SP1.

by mtsjsot

Please if anyone can think of a way to solve this problem, it'd be deeply appreciated!

by benwilkes

This is explained by HAL 9000 in this post:
https://www.techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=209118&tag=rbxccnbd1

Basically, you need to disable simplified sharing (see http://support.microsoft.com/kb/307874/ )
then take ownership of your home folder and everything in it (see http://support.microsoft.com/default.aspx?scid=kb;en-us;308421 )

Same thing happened to me; it's confusing because both computers run XP Pro and have the same user names, but different ID numbers.

Hope that was it...

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