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Cannot access Maxtor HDD

By KenLea1 ·
Friend's (client's) HDD failed suddenly, cannot access. Details: Maxtor 40Gb IDE, model 54098U8, on Asrock K7S8X, American Megatrends Bios, with AMD 2400+XP, 256Mb DDR333 RAM, running WinXPPro SP1. All running fine for a year until sudden failure during online browsing. With Maxtor as Prim (sole) Master, boot screen shows it only as 'IDE Hard Drive', and halts with error 'Pri IDE Master Error', and forces into Setup. Setup (CMOS) shows Maxtor 40Gb on AutoDetect, but will not offer an option to boot from it. Slaved to 2nd system, same problem. MaxBlast diagnostics cannot see it, nor can Disk Management in XP. Any suggestions, anyone? Jumpers OK, mobo IDE OK, ribbon OK.Help! And yes, I've already hit it...lightly...

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by dmiles In reply to Cannot access Maxtor HDD

Your friend missed some of the warning signs,the hard drive has gone out,you may want to try using 200 ways to Save Hard drive from the TechRepublic forum.

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by rkoenn In reply to Cannot access Maxtor HDD

It sounds like you have had a "hard" hard drive failure. The next step for me is to check the cables, although that probably won't be the problem. BIOS's can detect drives that have certain types of failures, like the platters not spinning. Next step is to remove the drive and "breadboard" it on the box after reconnecting it to the system. Then when you power up listen to the drive, ear on drive can be done too. I have had some where you hear the platters start to spin and then hear them stop spinning. I don't know why that happens but all the drives that had that symptom were totally unusable. Finally, download the Maxtor drive utilities and make a boot floppy with it. Run the utilities and find out what Maxtor's error codes are. Finally, the drive might still be in warranty if it is less than a year old and you can get Maxtor to replace it after running the utilities. Sounds like a totally dead drive to me. I have tried the "hitting," freezing, and other recovery techniques with very little luck myself.

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by KenLea1 In reply to Cannot access Maxtor HDD

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