Cannot access WiFi network/connection
Since recently upgrading my older HP Pavilion dv6t-6c00 laptop to Windows 10 from Win 7 my WiFi has stopped working.
The onboard network device is a Realtek model RTL8188CE 802.11bgn. Device Manager states the device is working properly and that the most current driver is installed. When I attempt to connect to a network (show available networks) numerous locations show up (neighbors). However, I do not see our network. I know ours is available because I have several other devices connected to it and all are working fine.
I did have this problem once before under Win7. I uninstalled the RTL8188CE device, rebooted, Win7 found the hardware, reinstalled the drivers, and all worked fine. I tried the same thing with Win10 but no luck. It found the hardware and installed the drivers but I still can’t logon to our network.
Now here’s where this gets a little convoluted so please bear with me. I’ll try to explain as best I can.
As a test, I installed a small USB WiFi adapter into the laptop; it found our network and connected perfectly. When I went to look at what network connections are available in addition to Dial-up and Ethernet, I saw two WiFi networks called Wi-Fi and Wi-Fi 2. Wi-Fi shows all the neighboring networks but not ours; Wi-Fi 2 shows our network. So, it looks like the onboard RTL8188CE device cannot locate the Wi-Fi 2 connection. When I unplug the USB WiFi adapter, Wi-Fi 2 connection disappears leaving only Wi-Fi connection.
Any suggestions would be appreciated.