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  • June 18, 2000 at 12:40 pm #2073946

    Cannot Acess WEB using MSN or AOL

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    by bk@rad · about 22 years, 9 months ago

    I am presently using Windows 95 and MSN internet access on a computer at my office. Ihave been unable to access the Web on both AOL and MSN. I can receive mail on AOL but cannot on MSN. Several people have told me that I have to reinstall windowsfrom scratch. This is not a realistic task as I presently have a payroll program (ADP)that uses various areas of windows and if I uninsall windows ADP will charge a large fee to reinstall their portion of the program. I can connect to each ISP withno problem its just getting out to the web and sites.

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    • June 18, 2000 at 3:36 pm #3778141

      Cannot Acess WEB using MSN or AOL

      by dmiles · about 22 years, 9 months ago

      In reply to Cannot Acess WEB using MSN or AOL

      Did not say what browser you are using,so let’s say IE,Go to Start>Settings>Control Panel,double-click the Add/Remove Programs Icon,select IE,click the remove button,if you get list select the repair button and follow on screen instructions.
      Try this lately MSN and AOL have been a problem and no solution has been offered.
      Also uninstall AOL before proceedeing
      2nd option will be to backup the ADP applications and proceede with reinstall suggestions.

    • June 19, 2000 at 6:59 am #3777912

      Cannot Acess WEB using MSN or AOL

      by lil_turk · about 22 years, 9 months ago

      In reply to Cannot Acess WEB using MSN or AOL

      Windows 95 had three versions of DUN(Dial up Networking). The older versions would not let you change DNS settings for your dial up so you couldn’t search the net when dialed up. If memory server me right go to http://www.microsoft.com/windows95 and thendownloads and find the latest version of DUN. Then when you right click on your DUN icon you can change the DNS settings for each dial up access. I hope this solves your problem.

    • June 19, 2000 at 7:35 am #3779145

      Cannot Acess WEB using MSN or AOL

      by corky132 · about 22 years, 9 months ago

      In reply to Cannot Acess WEB using MSN or AOL

      When you connect to the internet (assuming you are connecting via modem or lan).. what message comes up.. I’m assuming the browser starts?.. Try connecting to a website using the IP address (216.32.74.52 for yahoo).. or you can type: ping http://www.yahoo.com (in a dos window) and see what you get.. if it fails, ping just the IP.. if it works that tells you that your DNS server is down or not working correct.. You’d need to either call your ISP or change your DNS server to another public DNS.. (I think Microsoft has a bunch of DNS servers that can be used publicly). Hope this helps.

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