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Cannot boot the computer either in safe mode or otherwise

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2 replies

by u_mohta

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Hi,
I have a Dell Dimension 3000 which worked fine for past couple years. Suddenly now I am not able to boot the computer as it shows a blue screen every time I try to boot it.

I tried to boot it in safe mode and I get an error showing trying to load AGPCPQ.sys file and then again the blue screen.

I have tried following things with no luck yet.

1. Used dell CD to repair windows installation but still no luck.

2. Updated the BIOS to A03 version

3. Replaced all ram's one at a time (I have two one 256MB and other 512MB)

4. Created a bootable flash drive and went in and did the chkdsk and tried to restart.

None of the options have worked so far. Any help is appreciated

Thanks

2 replies

by rob miners

Check to see that all USB Devices have been physically removed from the PC before restarting.

Start the PC from the Recovery Console.

Navigate to C:\WINDOWS\system32\drivers and rename this file "AGPCPQ.sys" AGPCPQ.old

ren AGPCPQ.sys AGPCPQ.old

It may allow you to startup with default Video and then you can install the Service Pack.

I cant guarantee that this will work but it is worth a try.

What Operating System are you using. If it is XP are you using SP2.

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