I am at work on a windows server 2003 domain. the manager here insits on a mix of windows 7 x64 PCs and windows xp x86 PCs.
I am trying to install the companies HP printers onto a Windows 7 x64 PC. I have downloaded the universal printer driver for Windows 7 Pro x64 and installed it fine.
When I either try to connect to any of the printers via the HP universal printer properties setup or via windows 7 add a printer option I am unable to communicate with the printer. At most I get told the PC cant communicate with any of them and it asks me to select a generic network card. upon doing that I click have disk and select the driver i downloaded and continue. i get an error stating it was not installed 000000×000002
i can ping the printers. all of them fine. they are all online and working for x86 PCs.
i have tried installing via IP and not via share, via the HP universal driver, tried installing the printers on a server 2008 server with the x64 drivers, tried adding an x64 driver for the already setup printers on our print server. none of this has worked, just keep hitting a brick wall everytime.
on another side note… if my manager has a mix of server 2008, 2003, and a mix of xp x86 and win7 x64 and incompatibility issues around the company and wont listen to me, shall i look for a new job? haha!
Please help! Thanks.
