RE: Cannot compose new mail with Word in Outlook
by tmsytc
In reply to
Cannot compose new mail w ...
Cannot compose new mail with Word in Outlook
I have a user that more or less HAS to use Word as her email editor. Out of nowhere she began getting this error when trying to compose a new message:
"Microsoft Word is set to be your e-mail editor. However, Word is unavailable, not installed, or is not the same version as Outlook...You do not have permission to perform this operation."
- Issue occurs for both the user and Administrator accounts
- I've removed the Read-only flag on the Application Data folders
- I've uninstalled & reinstalled Office multiple times, manually deleting leftover files, folders & registry keys, though it is possible I missed something
- I've ran the Removal Wizard Tool in the Office Resource Kit to remove any traces of previous versions of Office
- I've ran the Windows Installer Cleanup utility
- I've ran winword.exe /r from a command window
Still no joy. Looking for any suggestions before I resort to more drastic measures.
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