General discussion

Locked

Cannot connect laptop to network

By Blackcurrant ·
Hi

I have a Toshiba Satellite 220CS laptop running Win98SE. I would like to connect it to my domain, but cannot do so.

I have inserted a PCMCIA cardbus 10/100 Fast Ethernet PC Card. The laptop recognises the card and the correct drivers are installed. Device manager shows the card to be working properly, and the card has no conflicts. I have installed TCP/IP and have configured the card with a static IP address, etc.

When I connect the laptop to the network (using CAT5 cable), none of the lights on the media coupler come on. It's as though the device is dead. However, I added the laptop to the domain and created a networking setup disk using Small Business Server 2k SBS administrator consol, which creates a computer account and the disk configures the networking of the laptop. I thought, hey, if I can't get it to connect to the network as I would with a PC, perhaps this program will configure the machine correctly. When I run the network setup program on the laptop I get the following error message:

'This operation has been cancelled due to restrictions in effect on your computer. Please contact your system administrator'

I have no idea what these restrictions may be. No policies have been used which would restrict the usability of the machine. I thought it would be a simple process connecting the laptop to my network! Does anyone know what is happening here?

This conversation is currently closed to new comments.

8 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

by jonreno In reply to Cannot connect laptop to ...

Is the network point 'live', try changing patch cable and check the ethernet card is not faulty.
Have you checked whether any of the servers on the domain are running DHCP/DNS ? If so, you will need to remove the static IP address and check 'Obtain IP address automatically' in TCP/IP properties. Also check that the Client for Microsoft Networks is installed.

Collapse -

by Blackcurrant In reply to

Hi, thanks for answering. The network point is live and I have used two cables that I know work. The card is brand new - as I said, Device manager shows it to be functioning perfectly. We have a DNS server running, no DHCP, and all PC's connected to the network have static IP addresses and have no problems navigating the network. The Client for Microsoft Networks is installed.

Collapse -

by Blackcurrant In reply to Cannot connect laptop to ...

I have just discovered another related problem. I opened System Information and went to Problem Devices. Within this is an entry marked: TCP/IP NetTrans This device has a problem: Code=11 (0xB). Does anyone know how I can fix this? Presumably this is componding the problem...?

Collapse -

by Curacao_Dejavu In reply to Cannot connect laptop to ...

download the newest nic drivers (verify if they are the correct one), and put it on a floppy or cd.
remove the nic, reboot.
and then install the nic back and use the newest drivers that you download.
Make sure that are no error messages in device manager.

install the tcp ip settings.
Try to ping your self first to know if the nic is working , then try to ping another machine on the network.

leopold

Collapse -

by Blackcurrant In reply to

Hi, thanks for answering. I have downloaded and installed the latest drivers from the manufacturer's site, but the card still does not work.

Collapse -

by Curacao_Dejavu In reply to Cannot connect laptop to ...

something corrupted your tcp/ip stack.
delete that entry from the problem devices.
Delete the networkcard from device manager.
remove all settings from the properties of networkneighbourhood (tcp/netbuei, client for microsoft windows , etc)have it completely empty.
remove all aol programs, and other non essential programs from add/remove programs.
download and install ad aware 6.0 from download.com to remove spyware.

When all of this is done install the network card again.

Leopold

Collapse -

by Blackcurrant In reply to

Hi, thanks for answering.

Collapse -

by Blackcurrant In reply to Cannot connect laptop to ...

This question was closed by the author

Back to Desktop Forum
8 total posts (Page 1 of 1)  

Related Discussions

Related Forums