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Cannot connect laptop to network

By Blackcurrant ·
Hi

I have a Toshiba Satellite 220CS laptop running Win98SE. I would like to connect it to my domain, but cannot do so.

I have inserted a PCMCIA cardbus 10/100 Fast Ethernet PC Card. The laptop recognises the card and the correct drivers are installed. Device manager shows the card to be working properly, and the card has no conflicts. I have installed TCP/IP and have configured the card with a static IP address, etc.

When I connect the laptop to the network (using CAT5 cable), none of the lights on the media coupler come on. It's as though the device is dead. However, I added the laptop to the domain and created a networking setup disk using Small Business Server 2k SBS administrator consol, which creates a computer account and the disk configures the networking of the laptop. I thought, hey, if I can't get it to connect to the network as I would with a PC, perhaps this program will configure the machine correctly. When I run the network setup program on the laptop I get the following error message:

This operation has been cancelled due to restrictions in effect on your computer. Please contact your system administrator

I have no idea what these restrictions may be. No policies have been used which would restrict the usability of the machine. I thought it would be a simple process connecting the laptop to my network! Does anyone know what is happening here?

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by Blackcurrant In reply to Cannot connect laptop to ...

I have just discovered another related? problem. I opened System Information and went to Problem Devices. Within this is an entry marked: TCP/IP NetTrans This device has a problem: Code=11 (0xB). Does anyone know how I can fix this? Presumably this is componding the problem...?

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by jschein In reply to Cannot connect laptop to ...

my question to you is, Is this a 16bit or 32 bit card... Toshibas and other laptops are finicky about what cards will work in their pcmcia slots.

Only assistance after that would be to grab a known good card, install it and test it.

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by Blackcurrant In reply to

Hi, thanks for answering. It's a 32bit card which is fully supported by the laptop. There is a hardware setup program that enables toggling between old PCMCIA usage and the Cardbus standard. When I originally installed the card I could not even get the drivers to load until I discovered this setup program.

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by -Q-240248 In reply to Cannot connect laptop to ...

"This operation has been cancelled due to restrictions in effect on your computer. Please contact your system administrator"

This message indicates that you have policies on your laptop that have restricted your ability to install the hardware. See you network admin or desktop support.

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by Blackcurrant In reply to

Hi, thanks for answering. As I said, no policies have been set, poledit and gpedit are not installed. Presumably, it is a 'factory' setting. I can, however, find no reference in the documentation that came with the laptop about enabling connectivity. I can't believe that the factory settings disable connection to a network.

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by ngk_90210 In reply to Cannot connect laptop to ...

Hi, I think you should try the PCMCIA card at another Laptop first, if its working - then try to remove the regonized driver from your network neighbourhood or network places and restart it. if you still facing the same, just make a clean install of you operating system.

thanx

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by Blackcurrant In reply to

Hi, thanks for answering. The OS has just been upgraded, and this is the only laptop we have. I have the diagnostics program that came with the card which reports that the card is functioning correctly.

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by Blackcurrant In reply to Cannot connect laptop to ...

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