Storage

Ask something
Question Locked

Cannot connect to internet through wireless network

0 helpful
17 replies

by william_marks

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have been using AOL Broadband Silver happily for a couple of weeks now with the supplied DG834G connected to my computer by an ethernet cable.

I wanted rid of the long telephone wire running down my stairs, so when someone offered me a wireless adapter I plugged it in and set it up.

First I put the AOL 9.0 CD in and tried step 2 - set up wireless network, put process stopped when adapter turned out to be non-supported by AOL.

Anyway I've been able to set up my wireless network using Windows XP and apparently I'm connected etc (can also see a neighbours unprotected network) but I cannot connect to the internet. AOL cannot find the modem. If I disconnect the wireless adapter and plug the ethernet cable back in the internet works fine.

Have tried two different (non-supported) adapters now, so problem isn't with them.

How do I get it to connect to the net using the wireless connection. I'm sure it's just some setting somewhere I need to change but have tried everything.

Please help!

17 replies

by langlier

1. Via an ethernet cable reconnect your computer to your router.

2. go to 192.168.1.1 in your browser window. (if you have not changed your login/pass for netgear the login is admin and there is no password.)

3. Verify that wireless is enabled on your router and verify that you can connect to the internet while physically connected to the router.

If wireless is disabled (which im feeling is the problem) or if you are not broadcasting your SSID that would be your issue. If you are then I will need more information.

by william_marks

I can connect to the internet when the ethernet is plugged in. Wireless is enabled and broadcasting SSID. My router is a netgear not a Linksys (different IP thingy).

Can you help? Would this work better on Ubuntu?

Any other info you need?

by william_marks

I've fixed it! I was changing some settings in 192.168.01 and it started working. I don't know how I did it. Thanks for all the help and sorry to leave it so you don't know what happened. Love this forum. It's great!!

by downrighttired

I dont know how many times a week I fix problems the same way. "Ok its fixed, I dont know why, but it is!"

by downrighttired

in windows xp? You said you see your neighbors unsecured wireless connection do you see any other wireless connections listed? You should see one for yours that says netgear**something. Im also guessing you dont have the wireless turned on.

by william_marks

Sorry mate. I do see my own. It looks like I'm connected to it also, but no internet.

by downrighttired

you shouldnt be connected to more than one at a time. Does it say connected on it? Select it and hit connect. You should then be able to go to your browser and go to the address 192.168.0.1 (assuming you didnt change it). Are you able to do this?

by druuzil

By the sounds of things you are connected to the "router" but the router itself is not connected to the internet. I ran into this problem myself about a week ago trying to connect to a neighbors unprotected network. As long as both devices are 802.11 b/g compatible they should work together. The problem you are having is that some people think that being secure with their network means turning off their modem when they aren't using their PC. This means that while the router is still broadcasting a signal, and your wireless adapter is picking it up, that's ALL thats happening. There is no actual internet connection.

I could be wrong, but this was what happened to me.

by downrighttired

If Im understanding... I think hes using a combo DSL/Wireless router. The wireless adapter hes referring to is a usb wireless card. Is this correct? If not please give a better description of the hardware your using and how its connecting.

by william_marks

Using Netgear DG834G wireless router/DSL and Linksys WUSB11 (this is wireless B but have also tried a Wireles G USB adapter).

Wireless network seems to work to 'Liverpool2005' the connection I set up. However I can't connect to internet.

by william_marks

I am not trying to connect to my neighbours internet, or her network. I am connected to my own network and want to access the internet. I can merely see hers.

The router/DSL modem are combined.

by druuzil

Have you tried resetting/restarting the router, or repairing the connection in windows? This will clear up alot of wierd issues too.

by william_marks

Should the ethernet cable be connected or disconnected when I reset the router?

The connection is not showing as broken in windows but will when I get home from work. Thanks

by downrighttired

you may leave it disconnected. Your not trying to connect through eth cable anyway right? Power off the router and leave it for about 30 seconds then power it back on. On you desktop open wireless connections, wait for your connection to show up, select it and click connect. If internet is still down do the following:
click start->run type cmd and hit enter
type 'ping 192.168.0.1 ' if you get a reply
type 'ipconfig /all' this will show your IP settings, look for DNS Servers and try to run the ping command followed by the address listed. If this works try typing
' ping www.google.com '
If any of these steps dont work post back.

by brendanbarnes

I have had the same problem intermittently and have tried most of the fixes suggested on this and other fora. The only thing that does seem to work is the routine involving disconnecting the modem and/or rebooting the computer. Very unsatisfactory at best. The thing that I cannot understand is that I know I have cracked it when the Internet Gateway icon appears in the Network Connections window. Invariably, this is disabled and enabling fixes the problem. The thing that I haven't been able to figure out is why the gateway icon is sometimes visible in the window and other times not

This discussion is closed to new replies.