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Cannot connect to local printer share

By vincent.truong ·
I have 3 users that are setup to share their local Lexmark 520T printers. However, when i try to connect to their share by accessing their computer using UNC path \\computername\printername failed. The error I got was "could not connect to the printer. You either entered a printer name that was incorrect or the specified printer is no longer connected to the server." I have tried everything. The only similarity with these 3 computers are the printer folder is missing when connection from the UNC path. I don't know if this help. Please advice...thanks in advance.

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by adrian_zatta In reply to Cannot connect to local p ...

It sounds like there is a problem with the network, check to make sure that the computers are networked properly. depending on the OS the network option will be different.

Also if the OS are different on the networks it is a real pain to try and network, although you could get lucky.

You could also try to put the printer on a different computer and see if the same problem occurs.

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by JWALSH In reply to Cannot connect to local p ...

If the OS is Windows 2000 you need to have a user account setup on the computer/ printer you're trying to connect to.

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by vincent.truong In reply to Cannot connect to local p ...

All computers are running Windows2000. Users are on AD and are admin of local computer. I even tried to log in as local admin and installing the printer with same result. Thanks.

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by YNTBOM In reply to Cannot connect to local p ...

Make sure that the file and print sharing is on on all computers. You also need to make sure the computers are using the same network protocols. I would copy the protocol set up from one of the machine that is not having a problem printing. The OS is important but not a really big issue unless one of the machinces is running Linux or Mac OS. Good Luck

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