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  • #2093285

    cannot connect to secure web sites

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    by ehughbanks ·

    I am running win98, internet explorer5.01sp1,
    sometime in the last week I now cannot connect to websites that say I am entering a secure connection,I tried changing my ie security settings to low but this did no good, I had the settings very restrictive, I have 2 other pcs on my home network and they can access the sites fine,any ideas where I should start to troubleshoot or what is wrong? I am sure it is something stupid I did but I need help….
    thanks

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    • #3870117

      cannot connect to secure web sites

      by jnlguy ·

      In reply to cannot connect to secure web sites

      Try these solutions from Microsofts KB

      Method 1
      Click Start, point to Settings, click Control Panel, and then double- click Internet.

      Click the Advanced tab.

      Under Security, click one of the following check boxes to select it:

      PCT 1.0
      SSL 2.0
      SSL 3.0

      Click OK

      Method 2
      In Internet Explorer, click Internet Options on the Tools menu.

      On the Connections tab, click LAN Settings.

      Under Proxy Server, click Advanced.

      Type the appropriate proxy server address and port in the Secure box, click OK, click OK, and then click OK again.

      • #3870115

        cannot connect to secure web sites

        by ehughbanks ·

        In reply to cannot connect to secure web sites

        thanks for the well written answer, but it did not help. PCT 1.0, SSL 2.0, and SSL 3.0 were already checked, I am not using a proxy server, any other ideas?

    • #3870104

      cannot connect to secure web sites

      by jnlguy ·

      In reply to cannot connect to secure web sites

      Would you please give me the exact error you recieve when trying to connect to a secure site. There seems to quite a few solutions to this problem depending on the error. Thanks

      • #3870103

        cannot connect to secure web sites

        by jnlguy ·

        In reply to cannot connect to secure web sites

        Also under Method 1 above make sure the “TLS 1.0” option is not choosen. Alot of websites do not support that protocol.

      • #3870102

        cannot connect to secure web sites

        by jnlguy ·

        In reply to cannot connect to secure web sites

        One more thing to try:

        To resolve this problem, use Registry Editor to remove the following registry key:

        HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SecurityProviders\Schannel
        NOTE: This registry key is rebuilt when you start Internet Explorer.

      • #3870097

        cannot connect to secure web sites

        by ehughbanks ·

        In reply to cannot connect to secure web sites

        I unchecked the TLS 1.0 and restarted ie and it did not help, the error message is the generic this page cannot be displayed, please contact your LAN administrator……, I am not sure how to use the registry editor, can you give your great instructions?

    • #3869956

      cannot connect to secure web sites

      by tdube ·

      In reply to cannot connect to secure web sites

      Make sure internet options/connection tab/lan settings/automatically detect settings is unchecked. You can also try the setup button on the connection tab and going through the setup wizard.

    • #3869899

      cannot connect to secure web sites

      by jnlguy ·

      In reply to cannot connect to secure web sites

      To delete the registry key listed above follow these steps. All steps are performed in the left pane of the Registry Editor.

      From the Run Command type regedit to open the Registry Editor

      Click the + sign by HKEY_LOCAL_MACHINE
      Click the + signby System folder
      Click the + sign by CurrentControlSet folder
      Click the + sign by Control folder
      Click the + sign by SecurityProviders folder
      Right click on the Schannel folder and choose to delete
      Close regedit and reboot the system.

      A fresh KEY will be recreated when you start IE.

      • #3869000

        cannot connect to secure web sites

        by ehughbanks ·

        In reply to cannot connect to secure web sites

        I tried this and it did not fix the problem, thanks for the great instructions! I am going to try to up the points to 2000 to make it worth it to try to solve the problem.

    • #3868998

      cannot connect to secure web sites

      by ehughbanks ·

      In reply to cannot connect to secure web sites

      Point value changed by question poster.

    • #3868986

      cannot connect to secure web sites

      by duskos ·

      In reply to cannot connect to secure web sites

      Did you try this?

      Internet Explorer, Tools menu, Internet Options.
      Click Seurity tab.
      Click Custom Level
      Scroll down to User Authentication, Logon.
      Click Prompt for User Name and Password

    • #3868875

      cannot connect to secure web sites

      by aspasa ·

      In reply to cannot connect to secure web sites

      It seems that many have tried and an answer is still elusive…..

      Try upgrading to IE 5.5….

      I’d be worth a try….

      Good Luck…

    • #3868810

      cannot connect to secure web sites

      by joe_whitley ·

      In reply to cannot connect to secure web sites

      What stikes me is : these 2 work, this one doesn’t, so what’s the difference? Are all 3 machines on 98 and the same version of IE?
      If possible, I’d compare the settings on one that works with the settings on the one that doesn’t. Simplistic: yes. Would it work? What have you got to loose…..?

    • #3869364

      cannot connect to secure web sites

      by ramy naguib ·

      In reply to cannot connect to secure web sites

      Before you start your I.E completly empty your cache .
      Regards
      Ramy

    • #3869305

      cannot connect to secure web sites

      by jnlguy ·

      In reply to cannot connect to secure web sites

      One more possible solution to try. Microsoft has a patch for this particular problem. You can find and read about it here:

      http://www.microsoft.com/windows/ie/security/schannel.asp

      • #3869304

        cannot connect to secure web sites

        by jnlguy ·

        In reply to cannot connect to secure web sites

        I notice that copy and paste seems to insert spaces in the links, so make sure to delete any spaces in the URL above.

      • #3869204

        cannot connect to secure web sites

        by ehughbanks ·

        In reply to cannot connect to secure web sites

        there was a problem in the 128bit encryption as this article suggested, but this patch would not install

    • #3869302

      cannot connect to secure web sites

      by philthegreat ·

      In reply to cannot connect to secure web sites

      The above suggestions are very knowledgable.
      But if it is not solving your problems: try the following in order (if (1) cannot help; then use (2); until the problem is solved.
      1) Do you have upgraded to 128 bit encryption too?
      2) Don’t try IE 5.5! Some computers have extreme problems after “upgrading” to it.
      3) control panel –> remove programs –> choose IE –> repair
      4) Run –> sfc
      5) Un-install the sp1 and re-install it again; if it does not help. UN-install the IE 5.0 also; and re-install IE 5.0 and 5.01.

    • #3869203

      cannot connect to secure web sites

      by ehughbanks ·

      In reply to cannot connect to secure web sites

      This question was closed by the author

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