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Cannot Connect To Terminal Services

By Dragon Emperor ·
A client has a system that had XP Home on it. Their temporary license expired. They have now upgraded to XP Pro. When attempting to connect to Terminal Services they get the message "The client could not connect. You are already connected to the console of this computer. A new console session could not be established."

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by Dragon Emperor In reply to Cannot Connect To Termina ...

I have tried renaming their computer, to see if it appears on the Licensing Server. It does not. Disabling the Windows Firewall does not help. The target server is assessible across the VPN, they just can't connect to Terminal Services. No other users have had problems, but this is also the 1st upgrade we have had.

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by sgt_shultz In reply to Cannot Connect To Termina ...

did you try (on the client that can't connet) deleting the terminal services client access license (which should get reissued by the ts server)? here are the instructions i found:
http://support.microsoft.com/kb/248430/EN-US/
also found this one:
Clients with an Expired Temporary License May Be Unable to Connect to Terminal Services
http://support.microsoft.com/default.aspx?scid=kb;en-us;315404

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by Dragon Emperor In reply to

I have already checked out both of those. Removing the TS license had no effect. The Terminal Server had all of the patches installed before the 1st client ever connected.

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by Dragon Emperor In reply to Cannot Connect To Termina ...

Point value changed by question poster.

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by jmar In reply to Cannot Connect To Termina ...

We had a similar problem where a user got the same error message, "The client could not connect...". What I found at http://www.remotenetworktechnology.com/ow.asp?Remote_Network_Home%2FRemoteDesktop%2FFrequentlyAskedQuestionsPage
was a workaround that allowed the user to connect with the remote desktop connection.
The information is in the section titled, "How can I tunnel a Remote Desktop Session using SSH?" I followed the first 7 steps and was able to connect through a remote desktop connection to the user's computer.

Jeff

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by Dragon Emperor In reply to

That is not the issue we are having. The client originally had Windows XP Home. Their temporary license expired. They upgraded to Windows XP Pro (which has a built-in license regarding Windows 2000 Terminal Services). However they are still unable to connect. The link you sent is apparently a common issue, just not the one we have.

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by Dragon Emperor In reply to Cannot Connect To Termina ...

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