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February 18, 2005 at 04:15 PM
gmichaels

Cannot Connect To WiFi Hotspots

by gmichaels . Updated 21 years, 5 months ago

I have a client with a wireless ready laptop that works just fine at home running AOL 9.0 broadband on a DSL connection, Linksys Router, DHCP enabled, WEP enabled, with TCP/IP set to obtain IP and DNS automatically. When he tries to connect on the road to an unsecured WiFi hotspot: the wireless connection is showing connection with excellent strength, ipconfig shows an IP, Subnet, and Gateway are assigned, but we can’t access the internet. I cannot ping any external IPs. It is as if a firewall is active even though WinXP SP2 shows no firewalls are on. The only available firewall on the system is the win XP. There is however this AOL Port Manager running. Even with the AOL port manager disabled I still cannot connect. Neither IE or AOL can bring up web pages. AOL hangs on step 2 (TCP/IP). So it is as if the software does not see the connection even though I can see there is one. I hate AOL and suspect it is the problem or it has something to do with switching from a WEP enabled network to unsecured. Any suggestions?

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