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October 2, 2003 at 09:08 AM
cindyhjs

Cannot Create Dialup Connection

by cindyhjs . Updated 23 years ago

I have a HP Pavilion computer that I upgraded from Windows ME to Windows XP. The upgrade was sucessful. After months of using this configuration, I began having trouble using Internet Explorer to get to Microsoft sites such as those controlled by .NET Passport and Windows Update. All other surfing was ok. I kept the computer updated both for viruses and Windows update. The last windows update was Sept 1, 2003.

I reinstalled Windows XP to get a reinstall of IE and sinnce the reinstall, my modem is not accessible even though it shows in the device manager with no conflicts o or other problems. Device Manager shows no conflicts at all and testing of the modem shows it is working.

I installed a new PC card modem and got the same results, Windows XP says everything is OK but when trying to establish the dialup connection, the only option available is to create a broadband connection. The optin for a dialup connection is greyed out.

I have checked to make sure that all services required are active as well as making sure that TCP/IP is installed.

Even when trying MSN 8, I get “No modem” messages. But there are two working modems in the computer.

Is there soomething I have missed chaecking?

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