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Cannot Create Dialup Connection

By cindyhjs ·
I have a HP Pavilion computer that I upgraded from Windows ME to Windows XP. The upgrade was sucessful. After months of using this configuration, I began having trouble using Internet Explorer to get to Microsoft sites such as those controlled by .NET Passport and Windows Update. All other surfing was ok. I kept the computer updated both for viruses and Windows update. The last windows update was Sept 1, 2003.

I reinstalled Windows XP to get a reinstall of IE and sinnce the reinstall, my modem is not accessible even though it shows in the device manager with no conflicts o or other problems. Device Manager shows no conflicts at all and testing of the modem shows it is working.

I installed a new PC card modem and got the same results, Windows XP says everything is OK but when trying to establish the dialup connection, the only option available is to create a broadband connection. The optin for a dialup connection is greyed out.

I have checked to make sure that all services required are active as well as making sure that TCP/IP is installed.

Even when trying MSN 8, I get "No modem" messages. But there are two working modems in the computer.

Is there soomething I have missed chaecking?

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by sgt_shultz In reply to Cannot Create Dialup Conn ...

is there a modems option in control panel and are your modems showing up in there also?

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by cindyhjs In reply to Cannot Create Dialup Conn ...

Yes. Any modem I install shows and tests OK in Device Manager/Modem Options. However, when trying to create the dialup cinnection, I get a windows mwssage saying "no modems are installed."

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by dmiles In reply to Cannot Create Dialup Conn ...

RESOLUTION
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

To resolve this issue if the TAPI service provider entry in the registry is missing or has been altered, use Registry Editor to view the following registry key:


HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current Version\ Telephony\Providers


Modify the value of the ProviderFilename0 value to "TSP3216L.TSP" (without quotation marks), save these changes, quit Registry Editor, and then restart your computer.

To resolve this issue if the Telephon.ini file is missing or damaged, follow these steps:

Click Start, point to Find, and then click Files Or Folders.


In the Named box, type telephon.ini, and then click Find Now.


If you do not find the Telephon.ini file, skip to step 4. If you do find the Telephon.ini file, right-click it, click Rename, type telephon.old, and then press ENTER.


Quit the Find tool, click Start, click Run, type tapiini.exe, and then press ENTER.


Restart your computer.

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by cindyhjs In reply to Cannot Create Dialup Conn ...

Well, I finally just completed a fresh install of Windows XP Home as the old install did not have a tapiini.ini file nor did the program tapiini.exe exist on the machine.

I was getting frustrated trying to determine what could have caused the problem. I tried doing a reapir of the operating system and that did not fix the problem either.

So I reformated the partition, and reinstalled. Everything works fine now, although I had to download the 42Mb SR1 patch. Thanks to all who assisted.

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