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Cannot delete a public folder in Outlook

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5 replies

by numero1latino

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In the Exchange Admin I have given myself owner permissions on a public folder. I then open Outlook 2000 and when I attempt to delete the folder i get the following message "Unable to delete this folder. Some items could not be deleted They were either moved or already deleted or access denied" MS's website mentioned something about having multiple folders selected but I am only selecting one. Has anyone encountered this

5 replies

by mjervis

I have had this problem before and found the database to have errors in it. My solution was:

1. Shut down the Information Store in Services.

2. Go to your dos prompt and go into the Exchange folder and then the bin folder. IE: C:\exchsrvr\bin\>

3. Run ISINTEG on the pub folder. IE: c:\exchsrvr\bin\>isinteg -fix -pub -test alltests

Run this command until you have NO errors. (you may have to run it more than once) I would then run it on the priv folder also while you have the Information Store shut down.
IE: C:\exchsrvr\bin\>isinteg -fix -pri -test alltests

Hope this helps.

by mjervis

OOPS hey don't forget to start the Information Store back up after you run isinteg.

by shanghai sam

I did run this command as saw that there was some errors on the server. After I ran it two times the tests came up clean. I cannot however delete the folder that I mentioned above. Thanks for your help anyhow.

by rcc

The quickest way around this would be to login as Exchange Admin (create a profile) and detele the message.It happened to me bofer and this is how I've got around it.
One other tought is to add yourself to the CREATE TOP FOLDER permission list under site, Information Store Properties...and try again.
Regards,
Radu

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