Cannot delete print job from queue - TechRepublic
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January 15, 2004 at 07:53 PM
wpcc

Cannot delete print job from queue

by wpcc . Updated 18 years, 4 months ago

I have several printers in a 3 location network connected by vpn gateways.
The printers are attached to HP directjet 175x print servers with the most current drivers and firmware from HP. The server in the network is a w2k server and the application uses RDP to print. The computers are w2k and wxppro. On occasion a print job does not print and cannot be deleted or canceled. Needless to say, nothing can be printed after. The solution has been to delete the printer, reinstall and go on. This is very difficult with remote locations. Is there a solution? By the way, printers are HP laserjet 1015’s and 1200’s. None are connected to a computer directly.
thanks, Gordon

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