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  • #2317012

    Cannot download any files in IE 6


    by johncv ·

    Was able to download files before, now when I try to download just get a box with a red x in it my secutity is set to medium cleared all temp files deleted all cookies. I can right click and use the save target as that works, but like to fix the other problem. Am running windows 98 se and IE 6

    Thanks any help would be appreciated

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    • #2738885

      Reply To: Cannot download any files in IE 6

      by angela.brown2 ·

      In reply to Cannot download any files in IE 6

      This could be due to a damaged index file.
      To resolve this problem, delete the Internet Explorer Index.dat file:
      Open Internet Explorer. On the Tools menu, click Internet Options.
      On the General tab, under Temporary Internet files, click Delete Files.
      In the Delete Files dialog box that appears, click OK.
      Under History, click Clear History.
      In the dialog box that appears, click OK.
      Quit Internet Explorer.
      Log on to the computer by using the account of a user who does not experience the problem, and then open a command prompt.
      Change the directory to the following path:
      drive:\Documents and Settings\username\Local Settings\Temporary Internet Files\Content.IE5

      where username is the name of the user account that has the problem.
      Type del index.dat, and then press ENTER.
      Close the command prompt, and then restart the computer.
      The Index.dat file is recreated the next time that you log on to the computer

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