Discussion Locked

Cannot logon locally on a Nt server

0 helpful
16 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
"Unable to log on because the netlogon service is not running on this computer" message appear when I try to log on a NT standalone server after a reboot (because a service crashed). On this server is running a firewall and almost all of the services are not running (server ...). May I do anything without reinstalling the server? The firewall program is running normally by now.

16 replies

by spydergst1

Sounds like you are logging on with a network (domain) account. Logon as the local administrator. You can aslo repair the damaged os by reinstalling the NT os but, insted of reinstall select the option to repair. it will replace only os system filesand leave your data intact. Be sure to re-service pack after you do this.

by map77

I try to log on locally as admin. It's a standalone server not included in any domain.

by jerrym mcse+i / a+

Hi, goto another server on the same network, login as administrator, open server manager and select the server you are trying to get to, try to bring up the services applet, if that doens't work, then map a network drive to that box, when it asks for credentials, use the local account info for the standalone server, then go back to the server manager..etc... I have had to use this one more than once.!!
Thank you for the post!..jer

by map77

I can't connect to it. The only thing I can do is to connect to the administrative port for managing the firewall application.

by mpdcsup

Careful, if you do a Repair using NT's re/installation procedure, you'll most likely (if you're not careful) hose any and all 3rd Party software, jam your ACLs, detach your custom drivers, replace your user accounts database, and not to mention leave serious question marks about the stability of the remaining system and components.

If the netlogon service is not running, you're going to have one heck of a time loging in, locally or otherwise.

Your best bet is to look in the Event Log (if you can get authentication through the network from another machine) to determine why NetLogon won't start.

After correcting any problems, try manually re/starting NetLogon from Server Manager for Domains (also from another machine through the network).

Good luck!

by map77

I can't connect to it. The only thing I can do is to connect to the administrative port for managing the firewall application.

by allan

Because you have not been able to log on you may be able to try rebooting and selecting "last known good" option.

by psyadi

i had something very similar to this recently, where a service failed and the local and domain accounts were all not recognised.
i have a compaq server and the network card was faulty. I changed the card and disabled the onboard one, and it worked.
i am not saying this is your problem but it sounds sorta the same.
Regards
-Psy

by estebandelatorre

With a Domain administrator account, log into a workstation into the domain.
Once logged, issue sc.exe \\machine server.exe
That is to try to start the server service remotely on that machine.
Sc.exe is a utility which cames with the ResKit of NT.

Hope it helps!

by maxwell edison

Greetings,

According to Microsoft article Q234655, found at this link:

http://support.microsoft.com/support/kb/articles/Q234/6/55.ASP

(REMOVE SPACES if they snuck in while pasting.)

SYMPTOMS
When you restart your computer, the Netlogon service may not start and the following error message is displayed when you attempt to log on at the server console:

Unable to log you on because the Netlogon service is not running.
The server may start successfully after multiple restarts.
CAUSE
This behavior occurs because the Security Accounts Manager (SAM) for the domain does not initialize if the locale for the computer is set to use a code page that uses Unicode double compression. Locales that are known to support this featureare Danish and Hungarian. The way string comparisons are handled for double compression code pages causes the problem

RESOLUTION

Windows NT Server or Workstation 4.0
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/Windows/ServicePacks/

-or-

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://support.microsoft.com/directory/overview.asp

Maxwell

by maxwell edison

.
.
In addition:

WORKAROUND
To work around this problem, change the locale to one that does not use double compression (this includes all English language locales).

STATUS
Microsoft has confirmed this to be a problem in Windows NT 4.0 andWindows NT Server 4.0, Terminal Server Edition.

This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and Windows NT Server 4.0, Terminal Server Edition Service Pack 6.

Regards,

Maxwell

This discussion is closed to new replies.