Cannot open extra drives or CDROM drive - Error. - TechRepublic
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June 1, 2009 at 01:03 PM
raylevigne

Cannot open extra drives or CDROM drive – Error.

by raylevigne . Updated 17 years, 1 month ago

i have a clients computer running XPPro sp 2, 3 hard drives, one CDRW.

Cannot access the 2 extra drives and CDRW, listed as D:\, E:\, and F:\.
I get an error when trying to access them with windows explorer, that says “Restrictions: The operation has been cancelled due to restrictions in effect on this computer. Please contact system administrator.”

I can access the C:\ with no issue. I can see the extra drives via the command prompt and can move and edit text files. from the command prompt.

I have the same error in Safe Mode. Permissions and security are the same for all drives.

I tried to do a windows restore back to the beginning of last month (May) did not work.

Ran Malwarebytes Anti-malware, found 2 items and removed.
Ran PC-Doctor, found 3 items removed.

System had Norton system works, GO-Back etc installed.

Any ideas would be great.

Thank you,

Ray L.

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