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cannot open outlook mail

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2 replies

by sissie59

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
when I click on a message and then try to open it nothing happens the only way I can open my mail is to drag the url to my task bar to create a shortcut and then click on the shortcut to open it how can I just click on the url in the e-mail?.

2 replies

by bobho

What version of Windows are you using and what version of Outlook? Are there attachments? Are the messages plain text or html?

Bob:>

by wlbowers

Microsoft in it's quest to keep us safe blocks certain items in the latest versions of outlook.

These include:
.ade
.adp
.app
.bas
.bat
.chm
.cmd
.com
.cpl
.crt
.csh
.exe
.fxp
.hlp
.hta
.inf
.ins
.isp
.js
.jse
.ksh
.lnk
.mda
.mdb
.mde
.mdt
.mdw
.mdz
.msc
.msi
.msp
.mst
.ops
.pcd
.pif
.prf
.prg
.reg
.scf
.scr
.sct
.shb
.shs
.url
.vb
.vbe
.vbs
.wsc
.wsf
.wsh
.xsl

Now to get around this paranoia you can unblock certain extentions in the registery.

Outlook Fix

Find the String
HKEY_CURRENT _USER\Software\Mlcrosoft\Office\10.0\Outlook\Security

The number could be 11.0

Add String Value: Level1Remove
Right Click & select modify
Type the extentions you want to allow as:
.exe;.reg;.url

Good Luck Lee

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